Business Unit: Power Protection & Quality Solutions
Posting Date: Jan 2, 2025
Job Title: Service Technician
Location:
Field Service Technician Reports to:
Service Team Leader AMETEK Powervar
is a global provider of power management and facility automation solutions, headquartered in Waukegan, Illinois, with international sales and service offices in the United Kingdom, Canada, Mexico, Brazil, and Germany. AMETEK Powervar is the first choice in power protection and energy management. Job Summary The Service Technician will be required to perform troubleshooting and repair on a range of manufactured and distributed products referring to detailed instructions, drawings, schematics, and bills of materials; conduct final quality inspections and test products; field telephone technical support calls; issue return authorization to customers; evaluate returned products for nonconformance and report observations; and tag and segregate nonconforming products. The Service/Repair Tech II will use a variety of hand tools, test equipment, computer programs, and machinery to complete the required tasks. Specific Responsibilities Troubleshoot and evaluate returned manufactured and distributed products and applicable electronic circuitry in the plant and at remote locations. Identify and summarize failure modes for quality and engineering purposes. Perform telephone technical support and issue return authorization when necessary. Properly use equipment and supplies as needed to accomplish job defined in work orders. Document actions by completing production and service forms. Meet service repair goals on a daily, weekly, and monthly basis. Maintain a safe and clean working environment by complying with procedures, rules, and regulations. Other duties as assigned. Skills/Requirements Degree or similar relevant qualification. Ability to interpret a variety of instructions in written, oral, diagram, or schedule form. Ability to use and understand Fluke meters, Hipot, Keytek, DVMs, oscilloscopes, ground integrity analyzer, and variac testers. Must be able to work with minimal supervision. Demonstrate a mechanical aptitude and manual dexterity. Ability to take responsibility for quality of work performed. Ability to effectively write and read English. PCB component level soldering skills. Ability to use pallet jacks, forklifts, and overhead hoist/crane. Technical Skills Experience with a variety of hand tools and machinery used in mechanical and electrical assembly including air and electric power tools. Certification to work with high voltage equipment and/or Lockout/Tagout and arc flash training. Ability to read and interpret mechanical/electrical drawings and schematics, bills of material, and follow test procedures. Experience with high voltage equipment. Microsoft software knowledge. Education/Experience Locally recognized Electronic/Electrical certification or equivalent experience. Certification to work with high voltage equipment and/or Lockout/Tagout and arc flash training. 3 years of experience maintaining/repairing UPS products. What we offer you: Competitive salary and 25 days annual leave. Generous employer's pension contribution. Life assurance. Option to join private health plan. Enhanced maternity and paternity pay. Cycle to work scheme.
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Field Service Technician Reports to:
Service Team Leader AMETEK Powervar
is a global provider of power management and facility automation solutions, headquartered in Waukegan, Illinois, with international sales and service offices in the United Kingdom, Canada, Mexico, Brazil, and Germany. AMETEK Powervar is the first choice in power protection and energy management. Job Summary The Service Technician will be required to perform troubleshooting and repair on a range of manufactured and distributed products referring to detailed instructions, drawings, schematics, and bills of materials; conduct final quality inspections and test products; field telephone technical support calls; issue return authorization to customers; evaluate returned products for nonconformance and report observations; and tag and segregate nonconforming products. The Service/Repair Tech II will use a variety of hand tools, test equipment, computer programs, and machinery to complete the required tasks. Specific Responsibilities Troubleshoot and evaluate returned manufactured and distributed products and applicable electronic circuitry in the plant and at remote locations. Identify and summarize failure modes for quality and engineering purposes. Perform telephone technical support and issue return authorization when necessary. Properly use equipment and supplies as needed to accomplish job defined in work orders. Document actions by completing production and service forms. Meet service repair goals on a daily, weekly, and monthly basis. Maintain a safe and clean working environment by complying with procedures, rules, and regulations. Other duties as assigned. Skills/Requirements Degree or similar relevant qualification. Ability to interpret a variety of instructions in written, oral, diagram, or schedule form. Ability to use and understand Fluke meters, Hipot, Keytek, DVMs, oscilloscopes, ground integrity analyzer, and variac testers. Must be able to work with minimal supervision. Demonstrate a mechanical aptitude and manual dexterity. Ability to take responsibility for quality of work performed. Ability to effectively write and read English. PCB component level soldering skills. Ability to use pallet jacks, forklifts, and overhead hoist/crane. Technical Skills Experience with a variety of hand tools and machinery used in mechanical and electrical assembly including air and electric power tools. Certification to work with high voltage equipment and/or Lockout/Tagout and arc flash training. Ability to read and interpret mechanical/electrical drawings and schematics, bills of material, and follow test procedures. Experience with high voltage equipment. Microsoft software knowledge. Education/Experience Locally recognized Electronic/Electrical certification or equivalent experience. Certification to work with high voltage equipment and/or Lockout/Tagout and arc flash training. 3 years of experience maintaining/repairing UPS products. What we offer you: Competitive salary and 25 days annual leave. Generous employer's pension contribution. Life assurance. Option to join private health plan. Enhanced maternity and paternity pay. Cycle to work scheme.
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