Tees Esk and Wear Valleys NHS Foundation Trust
We have an exciting opportunity for a motivated, enthusiastic Senior Administrator - Admin Team Lead to work within our Learning Disability Service Team within Scarborough, North Yorkshire. We are a small and friendly team, working in a busy and demanding NHS environment. The post holder will be responsible for supervising the LD Admin Team and will provide admin support to the management team. Part-time post: 15 hours per week. Main duties of the job
To cover for other members of the admin team, including reception duties during times of absence/breaks where client face-to-face and telephone contact may be necessary. To work as a member of the admin team and to supervise the admin team. To participate in the appraisal of admin team members, in accordance with the Trust's Appraisal Policy. To coordinate and prioritise administration tasks in order to meet the needs of the service. To work in conjunction with all other staff within the team including Clinical, nursing, and Administrative. To ensure the distribution, maintenance, and recording of IT equipment for the team. To ensure all ASSET information is kept accurate and up to date. To cover morning Huddle meetings. Ability to input complex information, including clinical information and data into a computer throughout the working day accurately and effectively with interruptions from telephone calls and staff management responsibilities. Ability to multi-task in a demanding working environment. To observe the rule of confidentiality with regard to patient data. Provides day-to-day supervision of administrative staff, delegating tasks as necessary, ensuring required standards are met and providing guidance as required. To ensure your own and that of the team members' Statutory and Mandatory Training is kept up to date. To adhere to the Trust Policies and Procedures. About us
This role is at the heart of the multi-disciplinary team and is a pivotal role in the day-to-day operations. As part of the administration team, you will work closely with clinicians to ensure that they have everything they need to provide the best possible care to our service users. We recognise that Administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high-quality care for our service users—the kind of care we would want for ourselves and for our loved ones. Job responsibilities
We believe this job description will give you a clear picture of the day-to-day duties and tasks. Please read this thoroughly, and if you have any questions, please don't hesitate to contact us - we'll be happy to help. To be successfully shortlisted for this position, please read the job description carefully and use your application to demonstrate how your knowledge, experience, and skills match the post requirements. Person Specification
Qualifications
BTEC Diploma/Level 3 Diploma in Leadership and Management OR equivalent (i.e., NVQ in Business Administration / RSA Level 3) OR equivalent knowledge gained through relevant work experience plus a willingness to work towards the Level 5 in Leadership and Management within an agreed timescale. IT Qualification (i.e., ECDL Qualification, RSA, NVQ in Business Administration) OR equivalent knowledge gained through relevant work experience. Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above) / New GCSE in Maths and English (Grade 4 to 9). Experience
Implementing and maintaining systems and processes within an administration team. Leading, supervising, and training staff on administrative processes in a positive manner to facilitate the delivery of an effective service. Significant experience of working in an administrative environment including digital audio typing, Microsoft Office applications, diary management, filing systems, collating, and presenting information. Coordinating meetings and associated duties. Extracting data and report preparation. Participation in service and quality improvement initiatives. Knowledge
Understanding of data protection and service user/staff confidentiality in line with defined procedures and guidelines. A sound understanding of quality improvement initiatives. Organising and completing demands and workloads meeting deadlines using delegation where necessary. Problem-solving for an area of work or developing alternative or additional procedures. Knowledge/Skills/Experience
Adaptable approach to communication, professional with all staff, carers, and service users. Negotiating and influencing skills. Accurately transcribe data from a variety of sources, including digital dictation software. Flexible approach to working with the ability to use own initiative within the role, using discretion when making decisions. Ability to work autonomously and proactively and be accessible to the team to support workload. Human resources policies and procedures. To be able to critically analyse, appraise, and problem-solve. Maintain concentration and attention to detail whilst also dealing effectively with interruptions. Personal Attributes
To build rapport, engage and develop positive relationships. Courteous and sensitive to others' needs or feelings. Positive, motivated, and the ability to be calm under pressure. Punctual and professional attitude and lead by example. Flexible approach to supporting colleagues and the service which may involve travelling to various locations and shift patterns. To take responsibility for self and committed to continual personal development, being able to accept and respond positively to feedback. Able to work in accordance with the Staff Compact and Trust Values and Behaviours, promoting a positive image of the Service. Committed to promoting a positive image of people with mental health conditions and/or learning disabilities. Ability to deal with distressing or emotional circumstances and to support team members with signposting to additional services if necessary. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Tees Esk and Wear Valleys NHS Foundation Trust £26,530 to £29,114 a year pro rata, per annum
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We have an exciting opportunity for a motivated, enthusiastic Senior Administrator - Admin Team Lead to work within our Learning Disability Service Team within Scarborough, North Yorkshire. We are a small and friendly team, working in a busy and demanding NHS environment. The post holder will be responsible for supervising the LD Admin Team and will provide admin support to the management team. Part-time post: 15 hours per week. Main duties of the job
To cover for other members of the admin team, including reception duties during times of absence/breaks where client face-to-face and telephone contact may be necessary. To work as a member of the admin team and to supervise the admin team. To participate in the appraisal of admin team members, in accordance with the Trust's Appraisal Policy. To coordinate and prioritise administration tasks in order to meet the needs of the service. To work in conjunction with all other staff within the team including Clinical, nursing, and Administrative. To ensure the distribution, maintenance, and recording of IT equipment for the team. To ensure all ASSET information is kept accurate and up to date. To cover morning Huddle meetings. Ability to input complex information, including clinical information and data into a computer throughout the working day accurately and effectively with interruptions from telephone calls and staff management responsibilities. Ability to multi-task in a demanding working environment. To observe the rule of confidentiality with regard to patient data. Provides day-to-day supervision of administrative staff, delegating tasks as necessary, ensuring required standards are met and providing guidance as required. To ensure your own and that of the team members' Statutory and Mandatory Training is kept up to date. To adhere to the Trust Policies and Procedures. About us
This role is at the heart of the multi-disciplinary team and is a pivotal role in the day-to-day operations. As part of the administration team, you will work closely with clinicians to ensure that they have everything they need to provide the best possible care to our service users. We recognise that Administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high-quality care for our service users—the kind of care we would want for ourselves and for our loved ones. Job responsibilities
We believe this job description will give you a clear picture of the day-to-day duties and tasks. Please read this thoroughly, and if you have any questions, please don't hesitate to contact us - we'll be happy to help. To be successfully shortlisted for this position, please read the job description carefully and use your application to demonstrate how your knowledge, experience, and skills match the post requirements. Person Specification
Qualifications
BTEC Diploma/Level 3 Diploma in Leadership and Management OR equivalent (i.e., NVQ in Business Administration / RSA Level 3) OR equivalent knowledge gained through relevant work experience plus a willingness to work towards the Level 5 in Leadership and Management within an agreed timescale. IT Qualification (i.e., ECDL Qualification, RSA, NVQ in Business Administration) OR equivalent knowledge gained through relevant work experience. Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above) / New GCSE in Maths and English (Grade 4 to 9). Experience
Implementing and maintaining systems and processes within an administration team. Leading, supervising, and training staff on administrative processes in a positive manner to facilitate the delivery of an effective service. Significant experience of working in an administrative environment including digital audio typing, Microsoft Office applications, diary management, filing systems, collating, and presenting information. Coordinating meetings and associated duties. Extracting data and report preparation. Participation in service and quality improvement initiatives. Knowledge
Understanding of data protection and service user/staff confidentiality in line with defined procedures and guidelines. A sound understanding of quality improvement initiatives. Organising and completing demands and workloads meeting deadlines using delegation where necessary. Problem-solving for an area of work or developing alternative or additional procedures. Knowledge/Skills/Experience
Adaptable approach to communication, professional with all staff, carers, and service users. Negotiating and influencing skills. Accurately transcribe data from a variety of sources, including digital dictation software. Flexible approach to working with the ability to use own initiative within the role, using discretion when making decisions. Ability to work autonomously and proactively and be accessible to the team to support workload. Human resources policies and procedures. To be able to critically analyse, appraise, and problem-solve. Maintain concentration and attention to detail whilst also dealing effectively with interruptions. Personal Attributes
To build rapport, engage and develop positive relationships. Courteous and sensitive to others' needs or feelings. Positive, motivated, and the ability to be calm under pressure. Punctual and professional attitude and lead by example. Flexible approach to supporting colleagues and the service which may involve travelling to various locations and shift patterns. To take responsibility for self and committed to continual personal development, being able to accept and respond positively to feedback. Able to work in accordance with the Staff Compact and Trust Values and Behaviours, promoting a positive image of the Service. Committed to promoting a positive image of people with mental health conditions and/or learning disabilities. Ability to deal with distressing or emotional circumstances and to support team members with signposting to additional services if necessary. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Tees Esk and Wear Valleys NHS Foundation Trust £26,530 to £29,114 a year pro rata, per annum
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