Sales Applications Manager

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Full time
Location: Wilmslow
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Job offered by: Waters
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Category: IT & Technology
Overview As a member of the Northern Europe sales organization, you will be responsible for driving sales success in UK & Ireland by managing the UK & Ireland demolab team that delivers compelling demonstrations that showcase the company’s LC and MS product portfolio. We are seeking an individual who is passionate about sales, technology and leading a team to success. Responsibilities Your main responsibilities consist of leading and managing a team of Sales Application Chemists to achieve sales targets and objectives in UK & Ireland. You will foster a collaborative and high-performance team culture, providing guidance, coaching and mentorship to team members. You will design and implement an effective sales demonstration strategy to showcase our leading technologies to new and existing customers, continuously analysing and improving demonstration processes to enhance effectiveness and efficiency. You will work closely with sales teams to create a positive and memorable customer experience that positively drives a purchasing decision, in alignment with our business strategy. You will perform demonstrations alongside the management of the demo lab team. Other responsibilities include but are not limited to: Oversee daily operations of the UK & Ireland demo labs, ensuring a well-maintained, fully functional environment. Oversee instrument/solution positioning through close communication with Sales Managers. Provide internal training programs to continuously enhance team members' product knowledge, presentation skills, report writing and commercial understanding. Collaborate with technical support teams to address issues and challenges relating to demo equipment. Effectively manage inventory and supplies to support the smooth operation of the laboratories. Gather customer feedback to improve future demonstrations and processes. Manage budget allocation for demo lab ensuring cost-effective operations without compromising quality. Ensure laboratories operate in compliance with industry regulations and standards. Implement and enforce safety protocols to create a secure working environment for both team members and customers. Generate regular reports on the performance of the demo laboratory, providing insights and recommendations for improvement. Maintain accurate records relating to demonstrations, logging all customer interactions in Compass. Qualifications Minimum Bachelor's degree in analytical science or related subject. Extensive scientific and technical understanding and practical experience in Pharma, Materials Science and Food & Environmental LC and MS applications. Customer success-oriented. Strong influencing skills, proven ability to work across organisational boundaries. Strong organisational, planning and time management skills. Adaptable and resilient; able to work in a high-demanding and fast-changing environment. Spoken and written fluency in English. Willingness to travel at least 30% of his/her time. The candidate must hold a current driving license. Company Description Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving

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