Location:
Mid-West and Wales Job Description The Account Manager - Biologics will be critical to successfully launching Galderma’s new biologic portfolio into the local ICS/ Trusts. They will be the direct contact for key external stakeholders to communicate the value proposition and be the main executor of the infield brand strategy. Develop customer relationships whilst maximizing opportunities based on strong account plans. Key Responsibilities Customer selling and relationship management: Deliver expected performance and beyond (sales) in the territory Develop Smart pre-call objectives in line with territory strategy and brand team goals Effectively handle objections or concerns. Consistently gain a logical, reasonable call to action/close on every sales call Educate medical providers and staff Identify, develop, and maintain disease state experts and speakers/advocates Create and implement successful regional and local P2P plans that accelerate launch uptake of Galderma’s exciting biologic Differentiates the product value proposition Territory Management: Continuously analyze sales reports (CRM etc.) and field intelligence Develop a business plan for own territory in line with brand strategy for most important accounts Understand patient flow, local ecosystems, and key influencers so that key territory plans are appropriately informed Accurately identify customer position on sales cycle. Effectively target and track resources to maximize sales opportunities Work closely with internal cross-functional stakeholders including medical, marketing, market access to deploy and deliver excellent local business plans in line with strategy and needs to key customers Support formulary gains at local/regional level in collaboration with local market access managers Strong abilities to leverage Omnichannel approach for key customers to increase adoption Adhere to industry and Galderma compliance requirements Continuously strive to gain market intelligence: Capacity to organize and manage stakeholder meetings Differentiates Galderma’s value proposition to physicians or other stakeholders assigned Strong communication skills, ability to flex style based on customer insights and Clinical and Market Knowledge Development Share best practices to enhance our business success across the Brand Teams Proactively initiate, develop and implement a growth plan to develop in current position and prepare for future opportunities Demonstrate in-depth disease, product, market, and competitive intelligence expertise Skills & Qualifications Ideally (but not essential) 2-3 years selling experience in high-cost drugs including launch experience. Ideally (but not essential) having experience working in the therapeutic areas of Immunology/ Dermatology and with established relationships Can think independently and act autonomously Qualified to degree level in relevant discipline Due to the specialty nature of this role, the individual will need to demonstrate how they can take complex medical data and effectively and simply communicate this key customer through a robust customer-centric model. The successful individual will need to demonstrate a solid understanding of the high-cost drugs UK healthcare landscape, including national & local payors, providers and healthcare funding flows and ability to turn knowledge into insights and real impact. The successful individual will need to demonstrate excellence in Business Acumen how they can take significant local territory/account insights and significant data and develop, implement robust territory and account plans leaning on multiple internal stakeholders across medical, marketing, market access. The individual should be able to demonstrate the launch excellence capabilities and steps required to drive a successful uptake within a critical launch window. Proven delivery of successful outcomes Drive for self-development with a solution & action-oriented work ethic. Proven clear, concise communication, influencing, and negotiating skills Proven key account & project management skills & ability to prioritize and manage complex projects Demonstrable ability to work collaboratively & cross-functionally Ability to think strategically & execute tactically Ability to lead and influence without authority, respond, and adapt to the needs & requirements of the business Proven experience of interacting with and shaping relationships directly with healthcare stakeholders, especially payors Experience working in a payor organization is desirable Knowledge of payor decision-making process and who are the key payor stakeholders Microsoft Fluent Proficiency in speaking, comprehending, reading, and writing English is required. ABPI qualified What we offer in return You will be working for an organization that embraces diversity & inclusion and believes we will deliver better outcomes by reflecting the perspectives of our diverse customer base. Our people make a difference At Galderma, you'll work with people who are like you, and people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do. If your application is successful and your profile is a match, we will invite you for a first virtual conversation with the recruiter. The next step is a virtual conversation with the hiring manager. The final step is a panel conversation with the extended team and a 20 min presentation.
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