Client Director - Norwich - ARD1042535
#AIB
Are you someone who thrives in the Insurance Industry?
We’re on the hunt for a talented Client Director who is responsible for their own delivery of book growth, retention and cross sells. Delivery of the client service proposition within the respective branch/region as well as working with other Client Directors driving consistency across the region as a whole.
What are the main responsibilities of a Client Director?
Budgeted Renewal Retention Rates (own book)
Budgeted Cross Sales (Own book)
New Business
Account Directing on Large Cases – working with the Commercial Director and Branch Director
QA Results – ensuring the mentees jobholder is assisting adhere to QA process, working with the compliance team also to ensure improved results
Develop processes and a strategy to help aid and support a quality client journey alongside the corporate proposition. Shaping of the proposition and delivery into local branch and other Client Directors where appropriate
Coaching of junior Account Executives
What experience does a Client Director need?
Demonstrable experience within insurance and extensive knowledge of the insurance industry specifically placement and insurer relationships
Proven track record of improving business performance, income and within a regulated environment
A robust understanding of business processes and performance levers
Strong manager, with a commercial focus and financial awareness, e.g. understanding of the external market, company performance, market intelligence, business drivers, etc
Risk management frameworks in a regulatory environment
Experience of managing client relationships
Ability to coach, mentor and guide others
Ability to build and maintain relationships with teams and stakeholders across the business at all levels
Relationship and stakeholder management skills across the wide-ranging colleague levels including senior management
Resilience and the ability to deal with conflict in a positive way
In return you will be welcomed and supported by our Ardonagh family, with opportunities to earn your annual salary plus a role-based incentive plan and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
Generous Holiday entitlement of 28 days plus bank holidays
Opportunity to progress your career across the entire Ardonagh family
Gain CII or ACII qualifications to boost your knowledge and career prospects
Pensions scheme for when you feel it’s time to retire
24-hour support for physical and mental wellbeing
1 days paid volunteering day to give back to our communities
The Spotlight Awards, where we shine a light on the brightest talent across our group
So, what are you waiting for? Apply today and one of our team will be in touch.
Towergate, within Ardonagh Advisory is part of the Ardonagh Group and spans the breadth of the insurance sector, powered by our more than 9000 employees. The diversity of brands and breadth of products and solutions for our customers bring huge opportunity. Ardonagh Group is an equal opportunities employer and we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
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