Student Services Manager (Summer)

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Description Position at EF International Language Campuses-Summer Camps Student Services Manager (Summer) York Full Time/Fixed Term Are you looking to develop your leadership and management skills within international business? Do you enjoy spending time with young people from across the globe and providing world class customer service? If so, EF Education First invites you to join us as Student Services Manager and be part of our mission to open the world through education. Your Role & Responsibilities EF is searching for empathetic, energetic and organised individuals to join our summer team as a Student Services Manager in our summer language campus in York. This is the perfect opportunity to develop your leadership and customer service skills whilst gaining experience within an international organisation. As a Student Services Manager, you will lead the student services department, focusing on delivering exceptional customer service and enhancing student satisfaction throughout their time with EF. You will be involved in a number of different areas including preparing and running arrivals, relaying activity information and delivering briefings to new staff. You will also be involved in the running of activities and events, as well as dealing with student discipline and welfare issues should they arise. This is a live in position where accommodation and full board is provided at no extra cost. Roles run from May/June - August/September 2025. Requirements Must be a team player that can lead from the front, be outgoing and have great attention to detail Previous experience in a customer service environment, ideally working with young people Passionate about customer satisfaction and providing quality service Ability to work under pressure and in a high-paced environment Legally able to work in the UK Fluent in English Mindset of going above and beyond, never settling for the status quo Why you will love working with EF York Continuous professional development Work in a truly international environment Regular social events Ambition is nurtured and fast-tracked career enhancement opportunities are provided Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition Global career opportunities Extensive pre-summer training provided Summer camp canteen Free accommodation available if necessary Based in one of England's most beautiful and historic cities Life insurance Access to EF Hello language learning EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.

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