We make journeys easier and more enjoyable by giving our customers and their passengers a stronger sense of control. From disruption management to hyper-personalised pre-departure communications and mobile boarding passes, we build the technology to help companies stay connected with their customers at every stage of their journey.
Established in 2000, we have since grown to become one of the travel industry’s major suppliers of passenger messaging solutions. More than 60 airlines, rail and travel management companies, including British Airways, Flight Centre, Qantas, Ryanair and JetBlue use our notifications platform. With exciting plans for the future, it’s time for us to expand our growing team and we’re hoping you are who we’re looking for.
The role:
We are looking for a one-year placement student with a genuine passion for the software development industry coupled with the desire to gain valuable work experience in a collaborative and supportive work environment. As part of this role, you will be responsible for: Providing first line support for our 15below platform including: Liaising with our global customers and external partners Investigating and resolving faults Engaging problem-solving skills to ensure the root cause of any issue is identified and fixed Providing ad hoc reporting Monitoring core services and managing critical alerts Fostering collaboration and communication amongst team members Escalating support issues appropriately and communicating proactively with the Service Delivery Manager Staying abreast with technical development and trends Participating in process improvement initiatives What kind of person you are: Working towards a degree in Computer Science (or similar) Excellent written and verbal communication skills Software development skills (such as, ASP/ASP.NET, C#, SQL, VB/VB.NET) Good problem solving and analytical skills Excellent attention to detail Organisational skills, with the ability to take on multiple duties Skills to impress: Experience and proficiency with cross-browser, cross platform development Test first mentality (TDD, BDD) Our culture: Our culture is at the heart of what we do every day, and travel is part of that too, that’s why we’re proud to live by our values. Flying high: yet still climbing
We know our stuff and are happy to share our knowledge and expertise. We pride ourselves on being at the top of our game and strive to keep learning. People are our passport to success: they're at the heart of everything we do
We develop strong relationships built on trust and respect, and always do the right thing by each other and our customers. Accelerating forward: embracing change, challenge and growth
Whether it's for ourselves, our colleagues or our customers, we are always looking for ways to improve and to grow. We're not afraid to challenge the status quo and drive change with enthusiasm. All inclusive*: we're a strong, collaborative community
We share the same vision; to make 15below the best it can be. We pull together to make it a reality, look out for each other along the way and make sure everyone's voice is heard. Enjoy the journey: bringing fun and positivity to everything we do
We're proud and passionate to be part of the 15below family, and never take ourselves too seriously. Having fun is really important to us. * We are committed to maintaining our welcoming and open culture where differences are embraced. We know that some people are hesitant to apply for roles unless they tick every box, but if you’re excited about this role and your experience doesn’t fully align, we encourage you to apply anyway. You might be the right person for this or other roles. We’re certified with Flexa, making us a ‘truly flexible employer’. Flexibility is part of our culture and if you’d like to know more about this then take a look at our
Flexa profile. We're also proud to have earned a
Great Place To Work Certification
and are officially a great place to work for wellbeing and for women. This year, 95% of employees said it’s a great place To Work – 41% higher than a typical UK company. Further information Location : Brighton/Hybrid Hours:
Full-time (37.5 hours per week) Contract:
1 year, starting September 2025 Reports to:
Service Delivery Manager Application process Please follow the link to send a cover letter and CV. We review applications as they are received. So please don't delay your application! 1st interview: 1-hour Teams interview with our People Advisor and People Administrator 2nd interview: 2-hour Teams or in-person technical test and interview with our Service Delivery Manager and Support Architect
#J-18808-Ljbffr
We are looking for a one-year placement student with a genuine passion for the software development industry coupled with the desire to gain valuable work experience in a collaborative and supportive work environment. As part of this role, you will be responsible for: Providing first line support for our 15below platform including: Liaising with our global customers and external partners Investigating and resolving faults Engaging problem-solving skills to ensure the root cause of any issue is identified and fixed Providing ad hoc reporting Monitoring core services and managing critical alerts Fostering collaboration and communication amongst team members Escalating support issues appropriately and communicating proactively with the Service Delivery Manager Staying abreast with technical development and trends Participating in process improvement initiatives What kind of person you are: Working towards a degree in Computer Science (or similar) Excellent written and verbal communication skills Software development skills (such as, ASP/ASP.NET, C#, SQL, VB/VB.NET) Good problem solving and analytical skills Excellent attention to detail Organisational skills, with the ability to take on multiple duties Skills to impress: Experience and proficiency with cross-browser, cross platform development Test first mentality (TDD, BDD) Our culture: Our culture is at the heart of what we do every day, and travel is part of that too, that’s why we’re proud to live by our values. Flying high: yet still climbing
We know our stuff and are happy to share our knowledge and expertise. We pride ourselves on being at the top of our game and strive to keep learning. People are our passport to success: they're at the heart of everything we do
We develop strong relationships built on trust and respect, and always do the right thing by each other and our customers. Accelerating forward: embracing change, challenge and growth
Whether it's for ourselves, our colleagues or our customers, we are always looking for ways to improve and to grow. We're not afraid to challenge the status quo and drive change with enthusiasm. All inclusive*: we're a strong, collaborative community
We share the same vision; to make 15below the best it can be. We pull together to make it a reality, look out for each other along the way and make sure everyone's voice is heard. Enjoy the journey: bringing fun and positivity to everything we do
We're proud and passionate to be part of the 15below family, and never take ourselves too seriously. Having fun is really important to us. * We are committed to maintaining our welcoming and open culture where differences are embraced. We know that some people are hesitant to apply for roles unless they tick every box, but if you’re excited about this role and your experience doesn’t fully align, we encourage you to apply anyway. You might be the right person for this or other roles. We’re certified with Flexa, making us a ‘truly flexible employer’. Flexibility is part of our culture and if you’d like to know more about this then take a look at our
Flexa profile. We're also proud to have earned a
Great Place To Work Certification
and are officially a great place to work for wellbeing and for women. This year, 95% of employees said it’s a great place To Work – 41% higher than a typical UK company. Further information Location : Brighton/Hybrid Hours:
Full-time (37.5 hours per week) Contract:
1 year, starting September 2025 Reports to:
Service Delivery Manager Application process Please follow the link to send a cover letter and CV. We review applications as they are received. So please don't delay your application! 1st interview: 1-hour Teams interview with our People Advisor and People Administrator 2nd interview: 2-hour Teams or in-person technical test and interview with our Service Delivery Manager and Support Architect
#J-18808-Ljbffr
