Our UK business has 55+ years’ experience in the Automatic Door industry. In 2020, we were acquired by FAAC Group to continue to grow the Access Automation branch of the organisation. We install, maintain, repair and modernise automated entrance products for all types of facilities. Our experts offer systems and solutions tailored to end-users in retail, hospitality, healthcare, commercial and office facilities among others.
The role of a Service Engineer at FAAC Entrance Solutions UK is extremely varied. On a daily basis, you will be responding to a variety of service call outs, completing fault finding & diagnosis on site, regular servicing of automatic pedestrian doors and participating in new system installs & updates.
Key responsibilities:
Respond to calls for service as directed by the Planning team
Fault finding and remedy faults within our customer service level agreements
Maintenance, service and repair of auto pedestrian doors
Control of spare parts
Carry out PPM (planned preventative maintenance)
Participate in new system installations and upgrades
Carry out company documentation efficiently and on time where required
Promote the cross sale of Company products where possible
Being flexible and travel sometimes at short notice to respond to urgent requests or extend hours to fix problems
Our employee benefits include:
Competitive salary structure
Overtime, call out and commission earning opportunities
25 days annual leave per year, plus statutory bank holidays
Annual profit share bonus or competitive commission structure (dependant on the role)
4% employer contributed pension scheme
4x salary life assurance scheme
Enhanced family leave pay
Employee proactive healthcare
Confidential employee assistance support line and access to free counselling
BenefitHub - discount retail benefits platform
Van stock and uniform
Company events
Free on-site office parking
Complimentary office refreshments
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