Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we'd love you to join us!
We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require.
Job overview
Contract to end at the end of May 2025
We are looking for a Senior Clinical Team administrator to join the Secure Services Central Administration Team Northside House. The team forms part of Secure Services, offering inpatient and community based care for our service user group.
The successful candidate will work with the Central Administration Team providing ongoing day-to-day administrative processes including running of the Secure Services cash office, administration of incoming referrals and auditing and data handling associated with KPI reporting. They will work alongside other administrators within the Secure Service and assist the team to continually refine and improve the service offered.
Main duties of the job
The ideal post holder will be very organised, with experience in administrative settings, and ideally have knowledge of healthcare/ the NHS.
The post holder will manage the workload of the Secure Services Central Administration team, spanning the administration of incoming referrals, duties within our cash office and other day to day administrative processes that support the service.
The post holder will have line management responsibilities for the other administrators within the Central Administration team, working under the supervision of the Administration Manager.
Detailed job description and main responsibilities
Key duties include:
Management of the Secure Services Cash Office Management and delegation of administrative tasks relating to incoming referrals Data collation and analysis Line management supervision
Person specification
Essential criteria Able to travel independently Knowledge
Essential criteria Maintaining administrative / secretarial systems Desirable criteria Knowledge of NHS policy / procedures Qualifications
Essential criteria NVQ 3 Business Administration or equivalent or willing to work towards NVQ 2 Customer Services or working towards Desirable criteria Knowledge of Trust electronic record system Experience
Essential criteria Understanding and experience in a full range of secretarial procedures and systems gained through senior level Supervision of staff
EQUAL OPPORTUNITIES: The Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy. We encourage you to indicate your eligibility through TRAC jobs when applying.
DISCLOSURE AND BARRING SERVICE CHECK: Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures - these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it.
The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale.
Documents to download Senior Clinical Team Administrator (PDF, 456.4KB) Values Based Recruitment - Candidates Guide (PDF, 360.6KB) Reasonable Adjustments - NSFT (PDF, 197.5KB)
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At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we'd love you to join us!
We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require.
Job overview
Contract to end at the end of May 2025
We are looking for a Senior Clinical Team administrator to join the Secure Services Central Administration Team Northside House. The team forms part of Secure Services, offering inpatient and community based care for our service user group.
The successful candidate will work with the Central Administration Team providing ongoing day-to-day administrative processes including running of the Secure Services cash office, administration of incoming referrals and auditing and data handling associated with KPI reporting. They will work alongside other administrators within the Secure Service and assist the team to continually refine and improve the service offered.
Main duties of the job
The ideal post holder will be very organised, with experience in administrative settings, and ideally have knowledge of healthcare/ the NHS.
The post holder will manage the workload of the Secure Services Central Administration team, spanning the administration of incoming referrals, duties within our cash office and other day to day administrative processes that support the service.
The post holder will have line management responsibilities for the other administrators within the Central Administration team, working under the supervision of the Administration Manager.
Detailed job description and main responsibilities
Key duties include:
Management of the Secure Services Cash Office Management and delegation of administrative tasks relating to incoming referrals Data collation and analysis Line management supervision
Person specification
Essential criteria Able to travel independently Knowledge
Essential criteria Maintaining administrative / secretarial systems Desirable criteria Knowledge of NHS policy / procedures Qualifications
Essential criteria NVQ 3 Business Administration or equivalent or willing to work towards NVQ 2 Customer Services or working towards Desirable criteria Knowledge of Trust electronic record system Experience
Essential criteria Understanding and experience in a full range of secretarial procedures and systems gained through senior level Supervision of staff
EQUAL OPPORTUNITIES: The Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy. We encourage you to indicate your eligibility through TRAC jobs when applying.
DISCLOSURE AND BARRING SERVICE CHECK: Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures - these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it.
The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale.
Documents to download Senior Clinical Team Administrator (PDF, 456.4KB) Values Based Recruitment - Candidates Guide (PDF, 360.6KB) Reasonable Adjustments - NSFT (PDF, 197.5KB)
#J-18808-Ljbffr
