We are seeking a dynamic and self-driven Marketplace Specialist to join our Digital Commercial Growth team. You will work with external marketplaces such as Amazon and eBay driving revenue growth and enhancing our brand and product visibility. Joining at a period of significant investment into digital, this is an amazing opportunity for someone to contribute to the growth and development of our ecommerce business.
You will serve as the main point of contact for the marketplaces, integrators, and the internal cross-functional teams. You will be responsible for the health of the accounts, operational excellence, and sales growth.
Managing a portfolio of Marketplaces (Amazon, eBay, OZ Sale, and others) concurrently and strategically to drive sustainable growth, based on a strong understanding of marketplace programs, tools, and internal and external processes. Monitoring account performance and health, acquiring, and submitting paperwork on an ad hoc basis, and providing operational support. Ensuring products launch accurately and on time with correct pricing, images, copy, navigation, and stock feed. Optimizing product content to increase visibility and understand the competitive landscape. Building and managing relationships with the marketplace agencies. Planning and executing PPC Amazon/eBay advertising campaigns to increase product visibility and drive traffic. Producing business recommendations and actionable insights by using a wide set of analytical tools to interpret brand and product performance data. Keeping up to date with marketplace features and tools to enhance product visibility. Managing additional projects such as launching new marketplace channels. Along with your benefits package, we also offer a wide range of perks for our colleagues:
Reward, Recognition and Opportunities
Frasers Champion - Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer-nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it, or been relevant.
Fearless 1000 - By October 2025, we want our share price to hit £10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus! The top 1000 performers in the company will receive unprecedented bonuses, worth from £50,000 to £1 million! Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance.*
*subject to terms and conditions
Frasers Festival - an event like no other! Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe - hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge, and much more.
CEO Sessions - Once a quarter we offer 20 employees the opportunity to attend our "CEO Sessions" ran by our CEO and leadership team. Employees have the chance to connect, network, and submit questions around specific topics such as our Sports or Luxury business.
Retail Reconnect - In order to build the planet's most admired and compelling brand ecosystem, all employees must understand our business, product, and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline and to bring ideas back to the office that will improve how we work.
Employee Welfare
Frasers Fit - Our Everlast Gyms Team are on a mission to make our workforce the best and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues' Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition, and lifestyle advice - all completely free.
Retail Trust - We know that it's not just about physical health; mental wellness is equally important, which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24-hour wellbeing helpline, wellness hub, counselling, and financial/legal support.
What's next?
Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter - this will be behaviourally focused and centred around how you align with our Culture and Values. If successful, we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focused and could include a presentation/task so we can see your skills in action. 1-2 years marketplace account/e-commerce assistant experience. Strong organisational skills, including prioritisation, scheduling, and time management. Ability to build strong relationships and interface across multiple functions both internally and externally while supporting within the commercial team. Capable of analysing and interpreting data, identifying trends or inefficiencies to achieve effective results in a fast-paced and competitive environment. Highly proficient in Microsoft Excel to deal with and process large data sets to achieve the above. Able to think creatively to find solutions, prioritise workload, and is self-motivated. Willingness to learn new skills, tools, and processes.
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You will serve as the main point of contact for the marketplaces, integrators, and the internal cross-functional teams. You will be responsible for the health of the accounts, operational excellence, and sales growth.
Managing a portfolio of Marketplaces (Amazon, eBay, OZ Sale, and others) concurrently and strategically to drive sustainable growth, based on a strong understanding of marketplace programs, tools, and internal and external processes. Monitoring account performance and health, acquiring, and submitting paperwork on an ad hoc basis, and providing operational support. Ensuring products launch accurately and on time with correct pricing, images, copy, navigation, and stock feed. Optimizing product content to increase visibility and understand the competitive landscape. Building and managing relationships with the marketplace agencies. Planning and executing PPC Amazon/eBay advertising campaigns to increase product visibility and drive traffic. Producing business recommendations and actionable insights by using a wide set of analytical tools to interpret brand and product performance data. Keeping up to date with marketplace features and tools to enhance product visibility. Managing additional projects such as launching new marketplace channels. Along with your benefits package, we also offer a wide range of perks for our colleagues:
Reward, Recognition and Opportunities
Frasers Champion - Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer-nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it, or been relevant.
Fearless 1000 - By October 2025, we want our share price to hit £10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus! The top 1000 performers in the company will receive unprecedented bonuses, worth from £50,000 to £1 million! Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance.*
*subject to terms and conditions
Frasers Festival - an event like no other! Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe - hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge, and much more.
CEO Sessions - Once a quarter we offer 20 employees the opportunity to attend our "CEO Sessions" ran by our CEO and leadership team. Employees have the chance to connect, network, and submit questions around specific topics such as our Sports or Luxury business.
Retail Reconnect - In order to build the planet's most admired and compelling brand ecosystem, all employees must understand our business, product, and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline and to bring ideas back to the office that will improve how we work.
Employee Welfare
Frasers Fit - Our Everlast Gyms Team are on a mission to make our workforce the best and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues' Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition, and lifestyle advice - all completely free.
Retail Trust - We know that it's not just about physical health; mental wellness is equally important, which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24-hour wellbeing helpline, wellness hub, counselling, and financial/legal support.
What's next?
Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter - this will be behaviourally focused and centred around how you align with our Culture and Values. If successful, we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focused and could include a presentation/task so we can see your skills in action. 1-2 years marketplace account/e-commerce assistant experience. Strong organisational skills, including prioritisation, scheduling, and time management. Ability to build strong relationships and interface across multiple functions both internally and externally while supporting within the commercial team. Capable of analysing and interpreting data, identifying trends or inefficiencies to achieve effective results in a fast-paced and competitive environment. Highly proficient in Microsoft Excel to deal with and process large data sets to achieve the above. Able to think creatively to find solutions, prioritise workload, and is self-motivated. Willingness to learn new skills, tools, and processes.
#J-18808-Ljbffr
