Client Administrator

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Full time
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Job offered by: PayPoint Group
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Category: IT & Technology
This is a fixed term contract until February 2025.

Purpose of Role Working alongside the other Product & Partnership Executive in the team, you will support our retail product and relationship managers across a variety of activities and initiatives. Your day-to-day focus will principally be on one of the products or relationship dynamics within the department, while also providing general administrative support and cover for the wider team.

Key Responsibilities: Product - to provide professional, comprehensive and flexible administration for retail product workstreams including the onboarding and offboarding and performance management of the ATMS's preparation, analysis and maintenance of data to support retail products such as EPoS and consumer marketing technologies. Partnerships – Managing inbound queries and tasks arising from our large retail accounts and partners, spanning operational matters, new site set-ups or removals, and liaising with internal departments to deliver resolutions and projects.

Qualifications and Experience Customer service orientated. The ability to work effectively with colleagues at all levels and influence them. Experience of project management skills. Proven organisational skills. Excellent attention to detail and facilitation skills. Computer literate with a good working knowledge of Windows XP, Word, Excel and PowerPoint. Experience of interacting with, analysing and compiling data. Strong experience of working with spreadsheets and databases.

Person Specification Self motivated. Confident with a "get on with the job" attitude. Copes well under pressure. Should display a degree of maturity – discreet and tactful. Ability to liaise effectively at all levels internally and externally. Have initiative and the ability to act independently as appropriate within broad guidelines. Excellent interpersonal and communication skills.

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