Job Overview
We are seeking a talented IT support specialist to join our team in central London. This role involves providing top-notch 24/7 support to internal users and customers, with a focus on delivering quality IT services. Key Responsibilities:
Delivering day-to-day technical support for IT infrastructure and projects Installing, configuring, and troubleshooting computer hardware, operating systems, software, and applications Supporting the administration of corporate servers and applications Carrying out daily, weekly, and monthly duties as requested by the IT operations manager Building laptops and PCs according to specifications Ensuring the smooth running and patching of the desktop environment Managing and supporting A/V equipment, including video conferencing and projectors Following departmental change control processes and procedures Working within the remit of cyber security policies Assisting with the administration of customer IT equipment and networks Participating in the 24/7 on-call IT rota, responding to emergencies as required Supporting hosting infrastructure, including storage, virtual environments, email, and backups Supporting security infrastructure, including antivirus, update/patch management, and web filtering Supporting telephony equipment and servers, installation of telephones onto desks Supporting remote working environments, including VPNs and RDP Mandatory Qualifications and Skills:
HND/degree or equivalent in Computer Science or related discipline, or at least 5 years applicable experience Broad range of technical skills in diverse IT hardware and business applications Sound technical knowledge of core Microsoft Windows 10/11 desktop environments Sound technical knowledge of Windows Server 2019/2022 administration skills Good understanding of IT security, including antivirus, hard drive encryption, and authentication Experience of Microsoft Exchange and email services, including spam filtering and cloud continuity/messaging services Previous experience in 1st/2nd line support roles Ability to achieve Security Clearance (SC/DV) Paid £45,000 - £55,000 per annum #J-18808-Ljbffr
We are seeking a talented IT support specialist to join our team in central London. This role involves providing top-notch 24/7 support to internal users and customers, with a focus on delivering quality IT services. Key Responsibilities:
Delivering day-to-day technical support for IT infrastructure and projects Installing, configuring, and troubleshooting computer hardware, operating systems, software, and applications Supporting the administration of corporate servers and applications Carrying out daily, weekly, and monthly duties as requested by the IT operations manager Building laptops and PCs according to specifications Ensuring the smooth running and patching of the desktop environment Managing and supporting A/V equipment, including video conferencing and projectors Following departmental change control processes and procedures Working within the remit of cyber security policies Assisting with the administration of customer IT equipment and networks Participating in the 24/7 on-call IT rota, responding to emergencies as required Supporting hosting infrastructure, including storage, virtual environments, email, and backups Supporting security infrastructure, including antivirus, update/patch management, and web filtering Supporting telephony equipment and servers, installation of telephones onto desks Supporting remote working environments, including VPNs and RDP Mandatory Qualifications and Skills:
HND/degree or equivalent in Computer Science or related discipline, or at least 5 years applicable experience Broad range of technical skills in diverse IT hardware and business applications Sound technical knowledge of core Microsoft Windows 10/11 desktop environments Sound technical knowledge of Windows Server 2019/2022 administration skills Good understanding of IT security, including antivirus, hard drive encryption, and authentication Experience of Microsoft Exchange and email services, including spam filtering and cloud continuity/messaging services Previous experience in 1st/2nd line support roles Ability to achieve Security Clearance (SC/DV) Paid £45,000 - £55,000 per annum #J-18808-Ljbffr
