Are you looking for a new exciting opportunity working as a 2nd Line Support Engineer to be based in Princes Risborough?
This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.
Main Duties of the Role
Providing remote second line support to customers whilst providing excellent service
Act as point of escalation for 1st Line Engineers and escalating tickets when required
Mentoring junior members of the team
Your Skills and Experience
Previous experience in a similar position
Excellent communication skills, both written and verbal
Excellent troubleshooting skills
Experience of: Hyper-V, Office 365, DNS, DHCP, Server failures & System backups
Salary
£26,000-£29,000 per annum
#J-18808-Ljbffr
This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.
Main Duties of the Role
Providing remote second line support to customers whilst providing excellent service
Act as point of escalation for 1st Line Engineers and escalating tickets when required
Mentoring junior members of the team
Your Skills and Experience
Previous experience in a similar position
Excellent communication skills, both written and verbal
Excellent troubleshooting skills
Experience of: Hyper-V, Office 365, DNS, DHCP, Server failures & System backups
Salary
£26,000-£29,000 per annum
#J-18808-Ljbffr
