Amazon Connect Engineer
Role Type:
Permanent/On Contract [Inside IR35] Day Rate:
£400 per day [Inside IR35] Salary:
£65K per annum Location:
Telford, UK Frequency:
2 days work from office [mandatory] About the Role:
We are seeking a talented Amazon Connect Engineer to contribute to the development and implementation of contact center solutions for our clients. You will be part of a team focused on building and deploying robust contact center solutions leveraging Amazon Connect and other AWS services. Responsibilities:
Technical Implementation:
Develop, test, and deploy components of contact center solutions under the guidance of senior engineers and architects. AWS Utilization:
Leverage knowledge of AWS services (Lambda, DynamoDB, S3, SNS, Lex, Bedrock, API Gateway, Pinpoint, etc.) to support contact center solution development. Amazon Connect Proficiency:
Gain proficiency in Amazon Connect features, including contact flows, agent desktops, and routing. CDK Familiarity:
Learn and utilize AWS CDK for infrastructure as code to streamline deployment processes. Problem Solving:
Troubleshoot and resolve technical issues. Learning and Development:
Continuously expand knowledge of Amazon Connect, AWS services, and contact center technologies. Qualifications:
Basic understanding of cloud computing and contact center concepts. Exposure to AWS services and architecture. Strong problem-solving and analytical skills. Attention to detail and ability to follow instructions. Good communication and teamwork skills. Preferred Qualifications:
Experience with scripting languages (Python, JavaScript). Experience with performance and load testing of Managed services.
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Permanent/On Contract [Inside IR35] Day Rate:
£400 per day [Inside IR35] Salary:
£65K per annum Location:
Telford, UK Frequency:
2 days work from office [mandatory] About the Role:
We are seeking a talented Amazon Connect Engineer to contribute to the development and implementation of contact center solutions for our clients. You will be part of a team focused on building and deploying robust contact center solutions leveraging Amazon Connect and other AWS services. Responsibilities:
Technical Implementation:
Develop, test, and deploy components of contact center solutions under the guidance of senior engineers and architects. AWS Utilization:
Leverage knowledge of AWS services (Lambda, DynamoDB, S3, SNS, Lex, Bedrock, API Gateway, Pinpoint, etc.) to support contact center solution development. Amazon Connect Proficiency:
Gain proficiency in Amazon Connect features, including contact flows, agent desktops, and routing. CDK Familiarity:
Learn and utilize AWS CDK for infrastructure as code to streamline deployment processes. Problem Solving:
Troubleshoot and resolve technical issues. Learning and Development:
Continuously expand knowledge of Amazon Connect, AWS services, and contact center technologies. Qualifications:
Basic understanding of cloud computing and contact center concepts. Exposure to AWS services and architecture. Strong problem-solving and analytical skills. Attention to detail and ability to follow instructions. Good communication and teamwork skills. Preferred Qualifications:
Experience with scripting languages (Python, JavaScript). Experience with performance and load testing of Managed services.
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