The Company: • This is a great opportunity to join a recognised company who are market leaders within Excavation Support and Temporary Works and as part of their continued expansion are looking for a Central Hire Desk Controller. • All Design and Manufacture for the provision of modular and bespoke excavation support systems is done in house. • Well regarded for their personal and high level of customer service. • Professional and forward thinking company that invests in their employees' personal development - great place to develop a career. Central Hire Desk Controller: • As a Central Hire Desk Controller you will deal with all enquiries for national key accounts. • You'll calculate and supply quotes and work with local depots to plan transport (deliveries & collections). • A key role of the Central Hire Desk Controller is to deal with the damages, calculating costs and liaising with customers regarding payment. • Proactively work jointly with all departments and colleagues across the range of functions ensuring the high level of customer service. • You'll provide guidance to customers on equipment and resolve issues. • As the Central Hire Desk Controller you'll build customer relationships to retain business. • On occasion you will visit customers with an account manager to help develop and grow business. • As the Central Hire Desk Controller you'll be based in the Staffordshire Depot. Benefits of the Central Hire Desk Controller: • £27,500-£30,750 Basic Salary • Bonus • Pension • Life Assurance • 22 days + Bank Holidays (increases with service) • Discretionary Company Performance Bonus The Ideal Person for the Central Hire Desk Controller: • Will have experience in a Hire Desk role looking to join a growing team. • You'll have knowledge of Plant Hire equipment and the sales process e.g On-Hires/Off-Hires. • Will be confident visiting customers when needed. • Must be IT literate and organised, whilst ensuring all paperwork is coordinated. • The successful candidate will be able to build and develop relationships with customers. • Must have a full driving licence. If you think the role of Central Hire Desk Controller is for you, apply now! Consultant: Sarah Dimmock Email: [Email Address] Tel no. 0208 397 4114 Candidates must be eligible to work and live in the UK.
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