Location:
Newbury/Hybrid Salary:
Excellent basic salary plus bonus and Vodafone benefits Working hours:
Full Time (Mon-Fri 37.5 hours per week)
Who We Are We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives. At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve. Join us at the heart of Vodafone UK in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth.
What you’ll do This role sits in the Finance Transformation team within the Finance organisation in Vodafone UK and is assigned to Project Victoria. Project Victoria is a transformation programme managed by the Digital Data and Transformation team which will migrate all mobile Business Customers from legacy billing platforms to the CCS platform. The Finance Readiness Lead represents Finance and is responsible for ensuring that all impacts of the changes being delivered are assessed and understood, and readiness plans are created and implemented in partnership with Finance so that the change lands successfully, ensuring the best possible experience for customers. The successful candidate will draw on their own subject matter knowledge of Readiness Management to inform the programme and will act as the conduit between Project Victoria and Finance. They will engage regularly with Finance stakeholders to enable strategic decisions and champion solutions for issues that impact the Finance area. Represent Finance by feeding in operational requirements to Product owners to aid design, make recommendations based on the impacted Finance journeys and act as point of sign off for designs. Carry out impact assessments to determine change and readiness requirements for Finance resulting from Victoria. Collaborate closely with service design and process specialists to ensure the documented Finance journeys and associated work instructions meet the needs of Finance. Identify and manage risks, issues and dependencies, escalating for support where required. Keep Finance stakeholders engaged and updated about Victoria, involving directly where required or consulting to enable key decisions. Manage Finance comms within sales, collaborating with programme and sales comms leads to determine approach, timing, audience, content. Who you are Working knowledge of Finance products, processes and systems, Project management and/or operational readiness experience. Strong working knowledge of Finance processes and systems, preferably has customer facing or channel partner experience. Thorough and methodical approach to understanding the E2E customer journey & experience. Experience of working on a large project or programme. Experience of conducting impact assessments and planning and managing operational readiness activities. Structured working approach and project management skills, able to manage project and business demands whilst proactively planning ahead with the bigger picture in mind. Excellent stakeholder management skills enabling cross-functional collaboration up to Senior level. Strong communication and presentation skills. Adaptable and resilient, able to work effectively both independently and as part of a team.
What we offer We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.
Together we can Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.
#LI-Hybrid #VodafoneUK
#J-18808-Ljbffr
Newbury/Hybrid Salary:
Excellent basic salary plus bonus and Vodafone benefits Working hours:
Full Time (Mon-Fri 37.5 hours per week)
Who We Are We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives. At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve. Join us at the heart of Vodafone UK in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth.
What you’ll do This role sits in the Finance Transformation team within the Finance organisation in Vodafone UK and is assigned to Project Victoria. Project Victoria is a transformation programme managed by the Digital Data and Transformation team which will migrate all mobile Business Customers from legacy billing platforms to the CCS platform. The Finance Readiness Lead represents Finance and is responsible for ensuring that all impacts of the changes being delivered are assessed and understood, and readiness plans are created and implemented in partnership with Finance so that the change lands successfully, ensuring the best possible experience for customers. The successful candidate will draw on their own subject matter knowledge of Readiness Management to inform the programme and will act as the conduit between Project Victoria and Finance. They will engage regularly with Finance stakeholders to enable strategic decisions and champion solutions for issues that impact the Finance area. Represent Finance by feeding in operational requirements to Product owners to aid design, make recommendations based on the impacted Finance journeys and act as point of sign off for designs. Carry out impact assessments to determine change and readiness requirements for Finance resulting from Victoria. Collaborate closely with service design and process specialists to ensure the documented Finance journeys and associated work instructions meet the needs of Finance. Identify and manage risks, issues and dependencies, escalating for support where required. Keep Finance stakeholders engaged and updated about Victoria, involving directly where required or consulting to enable key decisions. Manage Finance comms within sales, collaborating with programme and sales comms leads to determine approach, timing, audience, content. Who you are Working knowledge of Finance products, processes and systems, Project management and/or operational readiness experience. Strong working knowledge of Finance processes and systems, preferably has customer facing or channel partner experience. Thorough and methodical approach to understanding the E2E customer journey & experience. Experience of working on a large project or programme. Experience of conducting impact assessments and planning and managing operational readiness activities. Structured working approach and project management skills, able to manage project and business demands whilst proactively planning ahead with the bigger picture in mind. Excellent stakeholder management skills enabling cross-functional collaboration up to Senior level. Strong communication and presentation skills. Adaptable and resilient, able to work effectively both independently and as part of a team.
What we offer We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.
Together we can Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.
#LI-Hybrid #VodafoneUK
#J-18808-Ljbffr
