We have an exciting opportunity for two Housing and Neighbourhood Advisors to join us on a full-time basis, working 37 hours per week. One position is permanent and one is a six month fixed term position.
In this full-time role, you’ll take ownership of your area, tackling anti-social behaviour and tenancy matters with confidence and care. Collaborating with partners, customers, and colleagues, you’ll create safe, thriving neighbourhoods, while ensuring our customers receive the support they need. From managing housing processes end-to-end to preparing complex court documents and representing us in legal proceedings, you’ll bring expertise and dedication to every aspect of your work.
We’re looking for someone with…
Experience in a customer service or customer-facing role. Verbal and written communication skills. The ability to work independently and as part of a team. A commitment to providing excellent customer service. Good IT skills. A full driving licence and access to a car.
We enjoy a benefits package that offers something for everyone, including…
Salary of £33,075 - £36,750 per annum 27 days’ holiday per year plus bank holidays Buy and sell holiday scheme Cross-organisational bonus scheme Up to 12% pension contribution Life assurance cover Funded health cash plan or subsidised private health insurance Flexible and hybrid working Enhanced family leave Range of special leave arrangements Car loans, cycle-to-work, and electric lease car scheme
The closing date for this role is 26th January 2025.
We are a Disability Confident employer, which means that we offer an interview to a fair and proportionate number of disabled applicants that meet the minimum selection criteria for the job.
So, if you want to become a Housing and Neighbourhood Advisor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. #J-18808-Ljbffr