This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
JOB PURPOSE
Full time 37 hours.
Are you looking for a challenging and rewarding role where you can empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different? Then this could be the role for you.
You will be working as part of a large team to provide support to our clients who have a mental health diagnosis and complex needs. You will love helping others and enjoy supporting individuals to achieve their goals and become more independent. Your positive attitude towards your work and others will contribute to a great working environment and the development of a new, exciting service. You will have a calm and personable manner and be resilient to potentially difficult situations. This will promote mutual respect, dignity, stability, confidence, and self-worth.
MAIN RESPONSIBILITIES
You will have your own caseload of clients to manage and will work with them on a one-to-one basis. You will identify their needs by listening to them and put together a support plan that is achievable and realistic for them.
You will encourage their involvement in personal progression in the form of education, training, employment activity, or volunteering.
You will help them develop their practical skills in areas such as health, budgeting, shopping, cooking, housework, laundry, and hygiene.
You will work with external partners to maximize the opportunities available to clients so that they can resettle in the community.
You will involve clients in the smooth running of the service.
You will be extremely conscientious in areas such as safeguarding and lone working.
You will help clients to access the benefits they are entitled to claim.
You will help to maintain a welcoming, safe environment, identifying and minimizing all potential risks to clients, colleagues, and visitors to the service.
You will provide basic first aid assistance until help arrives (full training provided).
You will maintain client records using relevant systems to an excellent standard.
You will work in accordance with health and safety regulations and all policies and procedures.
You will attend supervision, appraisal, training, and meetings as directed, which may be outside your normal working pattern.
You will work flexibly across all areas of operation where required and with prior notice given.
Any other reasonable task as requested by a member of staff.
ESSENTIAL CRITERIA FOR ROLE
(Minimum requirements on appointment to this job) Previous experience in this type of work is not essential, but you will have a real passion for wanting to work with homeless people. Your values will match ours; you will be committed to helping others and enjoy the real job satisfaction that this brings. Clear verbal and written English. Good IT and keyboard skills. Polite, assertive manner, ability to self-motivate. Passion for working in a client/customer-facing role. Willing to assist clients in accessing the community. Knowledge of the benefits system and tenancy legislation. Interest and genuine concern for mental health, housing, and related issues. Knowledge of voluntary and statutory agencies. Flexibility to work shifts. Previous experience of working with clients with complex mental health needs is desirable but not essential. We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable, or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible, and reliable client-led housing and support with a focus on reducing homelessness, improving health and well-being, and building on individuals' skills and resilience to break the cycle of homelessness, poverty, and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth, and Southampton. We’re committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.
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(Minimum requirements on appointment to this job) Previous experience in this type of work is not essential, but you will have a real passion for wanting to work with homeless people. Your values will match ours; you will be committed to helping others and enjoy the real job satisfaction that this brings. Clear verbal and written English. Good IT and keyboard skills. Polite, assertive manner, ability to self-motivate. Passion for working in a client/customer-facing role. Willing to assist clients in accessing the community. Knowledge of the benefits system and tenancy legislation. Interest and genuine concern for mental health, housing, and related issues. Knowledge of voluntary and statutory agencies. Flexibility to work shifts. Previous experience of working with clients with complex mental health needs is desirable but not essential. We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable, or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible, and reliable client-led housing and support with a focus on reducing homelessness, improving health and well-being, and building on individuals' skills and resilience to break the cycle of homelessness, poverty, and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth, and Southampton. We’re committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.
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