We are currently looking to recruit a talented and highly motivated Service Manager. As a Service Manager the post holder will support the Directorate Manager by providing operational management and business development of designated clinical speciality Neonatal services within the Directorate. For a short period of time this will include support to Maternity Services.
The post holder will provide timely, efficient and effective operational management support to the Directorate Manager and the speciality leads to ensure that services are responsive and provided to the highest clinical and performance standards.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job The post holder will also support developing and implementing projects and initiatives to improve cost, service delivery and patient experience to Neonates and will ensure continuous improvement of performance and quality targets.
On behalf of the Directorate Manager the post holder is responsible for the day to day operational issues within designated area of responsibility to ensure the Service Group delivers on its key targets and priorities in a safe, sustainable and effective environment.
Person Specification Qualifications
Recognised management qualification i.e., ISM
Educated to Masters level or equivalent experience
Service Improvement Qualification (silver)
Knowledge
Supervisory experience.
Knowledge of effective operational management.
Knowledge change and development.
Proven track record of effective operational delivery.
Evidence of implementation service changes and developments to ensure that legal, professional and service requirements are met.
Ability to work autonomously and equally effectively as part of a team.
Evidence of managing change and service planning capabilities.
Experience
Supervisory experience
Evidence of managing change and service planning capabilities
Previous experience of managing a department/ group of staff
Skills
Full range of IT skills.
Excellent communication organisational skills.
Ability to manage, motivate and develop team working.
Excellent interpersonal and leadership qualities.
Ability to plan and prioritise.
Self-Study and development.
Ability to concentrate frequently when under pressure and subject to interruptions.
Innovative and well organised.
Skills Abilities
Highly motivated and committed to the service.
Ability to manage under pressure and multi task to achieve objectives.
Good verbal and written skills.
Ability to listen.
Other
Special requirements to perform in the role e.g. Ability to travel within geographical area.
Able to work hours flexibly.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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