The post holder will assist the Medical Secretary in providing an effective and efficient support service to clinical teams, maintaining robust systems and processes for the administrative management of the patient pathway. The post holder will provide an efficient audio typing service to ensure that clinical correspondence and all associated actions have been actioned to ensure smooth progress throughout the patient pathway in line with clinical requests.
Main Duties of the Job You will work flexibly as part of the team producing clinical correspondence using Medisec digital transcription software, from outpatient and inpatient attendances ensuring clinical line of priority and chronological order.
A good all-round knowledge of medical terminology is preferred alongside previous experience of working in a clerical administrative role. You will be required to promptly file correspondence and investigation results into case notes in line with the trust policy, ensure accuracy and recording of all clinical events as part of the patient pathway, and provide general administrative support where required across the whole team.
About Us DBTH is one of Yorkshire's leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.
At DBTH, we have a comprehensive framework of behaviours that guide us in our daily working lives, forming the DBTH Way. We pride ourselves on our commitment to the values of We Care, and the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.
As an organisation that supports flexible working, we want to ensure that you can work in a way that is best for us, our patients, and you. Speak to us about how we might accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities, and LGBTQ+ communities.
We offer a range of benefits to support our people including:
Extensive range of learning opportunities
NHS Pension Scheme
Generous holiday entitlement in line with Terms & Conditions
Comprehensive health and wellbeing support
NHS Car Lease schemes and a range of salary sacrifice schemes
Discounts on restaurants, getaways, shopping, and finance through external providers.
Job Responsibilities Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.
Please note, if your application is successful, you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Person Specification Personal Attributes and Skills
Ability to deal calmly and diplomatically with a range of personalities and situations
Flexible and adaptable, able to take direction and instruction from others
Team player with a professional approach to work and colleagues; able to develop good working relationships
Demonstrates Trust values and behaviours
Commitment to Continuing Personal & Professional Development
A methodical and organised approach to work
Ability to work under pressure to meet tight deadlines in a busy environment
Ability to prioritise and manage own workload for best effect and work without direct supervision
Exercise good judgement; use own initiative
Customer care experience or qualification
Qualifications/Training
Minimum of 3 GCSEs including English and Maths at Grade C or above or equivalent qualification or relevant experience
OCR/RSA/NVQ Level II or completion of a Business and Administrative Level or relevant experience
II Apprenticeship or demonstrable equivalent qualification and experience in keyboard skills and typing or relevant experience
ECDL or equivalent qualification or relevant experience
Knowledge and Experience
Previous experience working in a clerical/administrative role
Demonstrable working knowledge of Microsoft packages including Word
Previous hospital or NHS experience working in a clerical/administrative role
Knowledge of medical terminology
Knowledge of Policies, including Referral to Treatment Patient Access Policy
Knowledge and understanding of RTT National and local waiting time rules
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Name Doncaster & Bassetlaw Teaching Hospitals NHS FT
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