Epsom College is looking to hire a Sports Centre Enterprise Manager. The successful candidate will be responsible for the day-to-day operation of the Sports Centre and facilities, balancing pupil and staff use and generating important income through the commercial hiring of these facilities. They will be responsible for contributing and implementing a strategy to enhance the enterprise section of the College sports facilities.
The post holder must be able to provide a friendly, efficient service, with the highest standards of customers care for pupils, staff and visitors using the facilities. They must ensure that the operation of the Sports Centre complies with Health and Safety legislation, adheres to agreed NOP as well as best practice in all areas.
Commercial and Operational Focus
To engage, contact and respond to sales enquiries, manage bookings effectively and solicit user feedback.
Manage effectively online booking system.
Manage Sports Centre budget (income and expenditure) ensuring all financial transactions are transparent and timely.
To assist in developing the strategy for generating income steams through the commercial operations of the Sports Centre and grounds to increase the current financial revenue targets. The post holder will create and action development plan in conjunction with the Head of Commercial Operations and Director of Sport.
To contribute to the implementation of new ideas for the improvement of the facilities.
To produce timely, relevant and effective communications with Staff, pupils and hirers to inform the community of changes, events and useful information etc.
To develop content for the Sports Centre website and social media promotional material alongside the Marketing team.
To work with the Commercial and Events team to promote and manage and coach on internal College holiday courses and activities.
To build strong relationships with hirers to ensure repeat bookings and customer loyalty.
To oversee the development of the Parent’s Sports Club.
To be responsible for the line management of Sports Centre staff: staff rota, appraisals, holiday approval, sickness and absence, recruitment and training ensuring appropriate cover and the smooth running of the Fitness Suite, Swimming pool and sports facilities.
In conjunction with the Commercial and Events Manager, prepare the annual budget for the Sports Centre. managing and monitoring its subsequent implementation.
To provide advice and implement a Health and Safety plan, and review, update and implement agreed and appropriate policies and procedures for all the College’s sports facilities.
To manage and supervise the use of the facilities and equipment, ensuring the safety and welfare of all users, offering appropriate training, guidance and advice as and when necessary.
To maintain the high standards of cleanliness and operation within the building and equipment, arranging servicing and repairs as necessary.
Manage an inventory of all assets, equipment pertaining to Sports Centre and facilities.
College Sport
To liaise with the Director of Sport, and other sports staff, to confirm the College events programme and prepare the facilities for groups and events as necessary.
Run and manage the sports offer for the College staff, enabling equity in access as much as possible a part of Staff Wellbeing and the promotion of an active workforce during both term time and non-term time. This can include staff swim times, staff football and staff use of the fitness suite.
Epsom College is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.
No job description can fully cover all aspects of the role and consequently the responsibilities are likely to evolve and change over time. This description gives an overall view of the position.
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