The Business Analyst (BA) will join a global team of Business Analysts and will be based in London (UK).
He/She will report to the Product Owner of Energy regrouping Power and Natgas stream and is expected to guide our organization into the future in his concerned area.
The selected candidate will support Front-to-Back trading activities in a couple of ETRMs, including modelling new business activities, designing new interfaces, and providing support to the Power Desk together with the Application Support team.
Key stakeholders:
Liaises internally and builds close, collaborative relationships with users: Traders, OPS, Middle Office, Back-office, and surrounding business areas (VAR, Accounting, Credit...)
Be part of a global team of Business Analysts focusing on the maintenance and development of various ETRM for the Group.
Main responsibilities:
Business Analysis:
Support the Product Owner to deliver all key features for the Power Desk Front-to-Back (Enhancements, System upgrades, UAT, bugs prioritization, testing, building new interfaces).
Enhance and support in-house applications integrated with ETRMs.
Work together with a dedicated team of developers to his/her stream as well as with Vendors.
Act as a 2nd level Support to worldwide users during their day-to-day tasks, escalate support when required to the Vendors or development team, and ensure follow-up with them.
Demonstrate a service-oriented approach, an understanding of business needs, and maintain high customer satisfaction ratings.
Support the Product Owner in reporting and backlog prioritization.
Daily and Monthly Responsibilities:
Gather requirements across the group’s locations and departments (i.e., Geneva, London...)
Run workshops with Business and IT.
Setup and model new Power desk activities in ETRMs (in collaboration with infrastructure, security, DBA, and development teams).
Write and maintain functional specifications (in DevOps).
Work closely with developers on integration items, including design, testing, and post-deployment support.
Report to the Product Owner the progress of your deliveries.
Document technical architecture, user guides, and handover to the Support team.
Train 1st level support and act as a 2nd level support on the modules you will be responsible for.
Profile:
Essential Qualifications, Skills, and Experience:
Excellent interpersonal skills, especially communication, able to convey technical solutions to non-technical users in a multi-cultured working environment and cope in stressful/difficult/conflict situations in a service-oriented manner.
At least 5 years working hands-on on an ETRM or CTRM as a Business Analyst or Application Support (QA, Support, In-House Development, working with Vendors).
Experience on Triple Point (CXL) and/or OATI – Preferred but may consider similar ETRM handling Power (i.e., OpenLink...)
Formal education, ideally in an Engineering School (PREFERRED) or University level.
Good knowledge of Power Products in European, Asian, or North American markets (Futures, Options, Physical Power, European/American FTR, PPA, Renewables ...).
Medium to Strong SQL, understanding of database design and report generation within business applications.
Experience in working with API, FIX messages, especially with market data feeds from exchanges like ICE, CME, NODAL, or trading platforms like JAO, TT, Trayport.
Fluent in English (spoken and written).
Team player with the ability to exercise flexibility and demonstrate initiative to ensure business needs are met proactively with minimum supervision.
Highly organized and possess analytical and problem-solving skills.
General skills in ICT technologies.
Desirable Skills and Experience:
Other languages in addition to English will be useful but not mandatory (e.g., French, Spanish).
Certifications/experience in any of the following will be useful: Software design, development and testing methodologies/concepts, Project management, ITIL, Technical certification.
Knowledge of Power queries and VBA.
If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success. About Us
At Gunvor, we are always looking for talented and motivated new people who will contribute to the success and growth of our company. Every day, with their know-how, expertise, and passion, our people make the difference and enable us to achieve our vision. Our global business offers a wide variety of opportunities and career paths. If you are unable to find any suitable vacancies, we recommend that you set up alerts to be notified when a position matching your criteria becomes available.
#J-18808-Ljbffr
Our people make all the difference in our success. About Us
At Gunvor, we are always looking for talented and motivated new people who will contribute to the success and growth of our company. Every day, with their know-how, expertise, and passion, our people make the difference and enable us to achieve our vision. Our global business offers a wide variety of opportunities and career paths. If you are unable to find any suitable vacancies, we recommend that you set up alerts to be notified when a position matching your criteria becomes available.
#J-18808-Ljbffr
