Customs Integration Manager - Coventry (Hybrid)
Customs Integration Manager - Coventry (Hybrid), BC9N0 £4200 Car allowance plus Healthcare, 18% annual bonus potential with 27.5 days annual leave, plus bank holidays, increasing to 30 days after 10 years service Permanent, Full time PFW International Hub/Hybrid (weekly visits to Coventry and travel to Farringdon expected when required) An exciting opportunity has arisen to join Royal Mail as we are looking for an experienced Commercial Customs Integration Manager. The CIM will spearhead strategic and operational changes concerning customs processes, systems, and software, supporting the Head of Commercial Customs. Responsibilities include managing stakeholder engagement, ensuring customs regulations compliance, and facilitating successful change implementation aligned with business objectives. About the role Implement and manage governance processes to control changes related to customs operations and systems including support project teams with documenting all change management activities and risks and maintain a clear audit trail of changes to ensure transparency and accountability. Be advisor to the internal business and customers as needed by Directors Import/Export. Own commercial customs capability and 3rd party supplier relationships. Keep abreast of government, legislation and other changes impacting the sector and ensure RMI is prepared in a timely manner. Work closely with all stakeholders across the business for developing fit-for-purpose, compliant and efficient customs solutions. Liaise closely with Group Tax and Legal on implementing solutions which maintain an acceptable level of compliance. About You Degree or equivalent in Customs, International Trade, and detailed knowledge of express parcels and postal customs obligations. Experience in customs management, customs software change, with a strong focus on stakeholder engagement, particularly working with government to implement changes. Strong knowledge of global customs regulations, compliance, and trade laws. Proven experience managing systems/software changes, especially in relation to customs or trade operations. Excellent stakeholder management skills with experience working cross-functionally with teams such as compliance, IT, legal, and commercial. Strong analytical and problem-solving skills with a focus on delivering business solutions. Next Steps The next stage of the selection process will be a face to face or virtual interview consisting of competency based and role specific questions. Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people. We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you. Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required. We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners. Closing Date: 20th January 2025. Please note, this advert may close early if the appropriate number of applications has been reached.
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Customs Integration Manager - Coventry (Hybrid), BC9N0 £4200 Car allowance plus Healthcare, 18% annual bonus potential with 27.5 days annual leave, plus bank holidays, increasing to 30 days after 10 years service Permanent, Full time PFW International Hub/Hybrid (weekly visits to Coventry and travel to Farringdon expected when required) An exciting opportunity has arisen to join Royal Mail as we are looking for an experienced Commercial Customs Integration Manager. The CIM will spearhead strategic and operational changes concerning customs processes, systems, and software, supporting the Head of Commercial Customs. Responsibilities include managing stakeholder engagement, ensuring customs regulations compliance, and facilitating successful change implementation aligned with business objectives. About the role Implement and manage governance processes to control changes related to customs operations and systems including support project teams with documenting all change management activities and risks and maintain a clear audit trail of changes to ensure transparency and accountability. Be advisor to the internal business and customers as needed by Directors Import/Export. Own commercial customs capability and 3rd party supplier relationships. Keep abreast of government, legislation and other changes impacting the sector and ensure RMI is prepared in a timely manner. Work closely with all stakeholders across the business for developing fit-for-purpose, compliant and efficient customs solutions. Liaise closely with Group Tax and Legal on implementing solutions which maintain an acceptable level of compliance. About You Degree or equivalent in Customs, International Trade, and detailed knowledge of express parcels and postal customs obligations. Experience in customs management, customs software change, with a strong focus on stakeholder engagement, particularly working with government to implement changes. Strong knowledge of global customs regulations, compliance, and trade laws. Proven experience managing systems/software changes, especially in relation to customs or trade operations. Excellent stakeholder management skills with experience working cross-functionally with teams such as compliance, IT, legal, and commercial. Strong analytical and problem-solving skills with a focus on delivering business solutions. Next Steps The next stage of the selection process will be a face to face or virtual interview consisting of competency based and role specific questions. Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people. We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you. Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required. We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners. Closing Date: 20th January 2025. Please note, this advert may close early if the appropriate number of applications has been reached.
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