Band 4
Main area: Administration Grade: Band 4 Contract: Permanent Hours: Full time - 37.5 hours per week Job ref: 162-6743-TA Site: Queen's Hospital Town: Romford Salary: £31,081 - £33,665 per annum inclusive Salary period: Yearly Closing: 23/01/2025 23:59 This is an exciting opportunity for a highly motivated, well-organised, dynamic, and enthusiastic candidate to work within the surgical team to transcribe from recorded dictation and undertake general administrative duties within the service. This is a pivotal Audio Typing role and we are looking for someone with excellent customer care skills, enthusiasm, a flexible approach, and a professional attitude. You will be expected to have excellent communication and customer service skills with experience in using computer systems. Good keyboard skills are essential for the post, and you should possess a current working knowledge of MS Word, Outlook, and Excel. Some receptionist experience is desirable for this role. You will be liaising with internal and external staff on a daily basis, face to face and via the telephone. You should possess a friendly and approachable manner, be able to work calmly under pressure, and demonstrate an awareness of confidentiality issues. You will need to have excellent people skills, enjoy working in a busy, challenging environment, and have a positive approach to change. Main duties of the job
The patient pathway co-ordinator (PPC) will work within dedicated speciality Divisions to facilitate the smooth running of the patient journey by ensuring that there are co-ordinated and streamlined administrative processes that revolve around the patient and their individual needs. Person specification
Skills/ Abilities
50 WPM Typing speed The ability to prioritise tasks effectively Knowledge of patient targets and pathways Experience/ Knowledge
Knowledge of NHS service provision including the pathway care Understanding of medical terminology Proven experience working in a similar role in a hospital/healthcare setting. Ensuring people settle in and feel part of our Trust straight away is one of our top priorities. We hold two corporate welcome events each month, and if successful, you will start on one of these days so we can provide you with a seamless and welcoming introduction to our Trust. Barking Havering and Redbridge University Hospital NHS Trust is committed to Safeguarding Children and Adults at Risk and expects all staff and volunteers to share this commitment. We are an equal opportunity employer welcoming applications from all sections of the community and welcome applications from people wishing to job-share, either with or without a partner. There’s never been a better time to join the team. Apply online now.
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