Employer: South Tees Hospitals NHS Foundation Trust
Employer type: NHS
Site: The James Cook University Hospital
Town: Middlesbrough
Salary: £29,970 - £36,483 Per annum (pro rata)
Salary period: Yearly
Closing: 27/01/2025 23:59
Patient Flow Lead
Band 5
Job Overview
This post is for internal candidates to South Tees Trust. If you are not currently working within the trust, your application will not be reviewed and automatically rejected at the shortlisting stage. Please be aware of this when submitting your application. Main Responsibilities
Ensure that all aspects of the Bed and Transport Bureau/ Discharge Suite/ Phlebotomy team are supported to a high standard, and systems and processes are in place to streamline flow effectively. Accountable for analysing current performance and devising, developing, and implementing changes in practice that deliver sustainable improvements in service. Provide leadership to the Bed and Transport Bureau/ Discharge Suite/ Phlebotomy team. Monitor, assess and report on performance within defined service areas, highlighting any issues to the Site Resource Manager/ Clinical Matrons and identifying appropriate action. Ensure all staff adhere to the Trust policy and procedures. Maintain effective communication within the services and keep staff up to date with relevant team and organisational Key Performance Indicators. Record and monitor sickness absence and take appropriate action in accordance with policy. Main Duties of the Job
Ensure attendance and compliance from the Bed and Transport Bureau/ Discharge Suite/ Phlebotomy team on all mandatory training. Ensure the efficient use of staff within budgetary constraints and identify areas of cost improvement. Liaise closely with the Site Resource Manager/ Clinical Matrons and allocated HR advisor regarding any line management, performance, attendance and conduct issues, and deal in line with Trust policy. Attend Clinical Delivery Group meetings ensuring that notes are taken and disseminated in a timely manner. Review new ways of working to meet service needs and provide a flexible workforce to meet the changing demands of service. Take forward service modernisation objectives in relation to the Patient Flow Team, including redesigning processes/ policies to incorporate new models of working. Working for Our Organisation
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This programme aims to: Explore leadership within the NHS. Promote Trust Values and Behaviours. Develop your Leadership effectiveness and skills. Equip you with the skills to champion, lead and complete quality improvement within your role. Person Specification
Qualifications and Training
GCSE in Maths and English (A-C/4-9) or Functional Skills (level 2). Knowledge of secretarial and administrative procedures and systems. Leadership and Development programme. Knowledge and Skills
Excellent knowledge of Microsoft Office applications: Excel, Access, Outlook, Word. Computer literate. Be prepared to work independently. Experience
Previous budget holder or knowledge of financial management. NHS experience or healthcare setting. Disclosure and Barring Checks (DBS) It is now the policy of South Tees Hospitals NHS Foundation Trust that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost of their DBS via salary deduction from your first month's pay. Equality, Diversity and Inclusion South Tees Hospitals NHS Foundation Trust is committed to promoting equality of opportunity and valuing diversity across our workforce. IMPORTANT Please ensure you read the 'Guidance Notes for Applicants' document attached to this advert before you start to complete your application form.
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Band 5
Job Overview
This post is for internal candidates to South Tees Trust. If you are not currently working within the trust, your application will not be reviewed and automatically rejected at the shortlisting stage. Please be aware of this when submitting your application. Main Responsibilities
Ensure that all aspects of the Bed and Transport Bureau/ Discharge Suite/ Phlebotomy team are supported to a high standard, and systems and processes are in place to streamline flow effectively. Accountable for analysing current performance and devising, developing, and implementing changes in practice that deliver sustainable improvements in service. Provide leadership to the Bed and Transport Bureau/ Discharge Suite/ Phlebotomy team. Monitor, assess and report on performance within defined service areas, highlighting any issues to the Site Resource Manager/ Clinical Matrons and identifying appropriate action. Ensure all staff adhere to the Trust policy and procedures. Maintain effective communication within the services and keep staff up to date with relevant team and organisational Key Performance Indicators. Record and monitor sickness absence and take appropriate action in accordance with policy. Main Duties of the Job
Ensure attendance and compliance from the Bed and Transport Bureau/ Discharge Suite/ Phlebotomy team on all mandatory training. Ensure the efficient use of staff within budgetary constraints and identify areas of cost improvement. Liaise closely with the Site Resource Manager/ Clinical Matrons and allocated HR advisor regarding any line management, performance, attendance and conduct issues, and deal in line with Trust policy. Attend Clinical Delivery Group meetings ensuring that notes are taken and disseminated in a timely manner. Review new ways of working to meet service needs and provide a flexible workforce to meet the changing demands of service. Take forward service modernisation objectives in relation to the Patient Flow Team, including redesigning processes/ policies to incorporate new models of working. Working for Our Organisation
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This programme aims to: Explore leadership within the NHS. Promote Trust Values and Behaviours. Develop your Leadership effectiveness and skills. Equip you with the skills to champion, lead and complete quality improvement within your role. Person Specification
Qualifications and Training
GCSE in Maths and English (A-C/4-9) or Functional Skills (level 2). Knowledge of secretarial and administrative procedures and systems. Leadership and Development programme. Knowledge and Skills
Excellent knowledge of Microsoft Office applications: Excel, Access, Outlook, Word. Computer literate. Be prepared to work independently. Experience
Previous budget holder or knowledge of financial management. NHS experience or healthcare setting. Disclosure and Barring Checks (DBS) It is now the policy of South Tees Hospitals NHS Foundation Trust that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost of their DBS via salary deduction from your first month's pay. Equality, Diversity and Inclusion South Tees Hospitals NHS Foundation Trust is committed to promoting equality of opportunity and valuing diversity across our workforce. IMPORTANT Please ensure you read the 'Guidance Notes for Applicants' document attached to this advert before you start to complete your application form.
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