Quality Officer
Application Deadline:
26 January 2025 Department:
Quality Employment Type:
Permanent Location:
Cheadle Reporting To:
Nassr El-Faki Compensation:
£32,000 - £35,000 / year
Description
Where can you have a direct impact on health research happening across the globe? At UK Biobank, that’s where. UK Biobank is helping to pioneer new pathways in health, believing that people have the right to live longer and more fulfilling lives. We’re a team aiming to make a difference to millions of people on this planet - and an employer who cares passionately about the diverse range of professionals who have come together to drive our incredible journey. This role is pivotal to that journey.
Overview of the role
Due to expansion, we are hiring a Quality Officer to join our growing team. This role will be responsible for supporting the quality team and the wider organisation in the maintenance and continual improvement of all of UK Biobank’s quality and ISMS certifications and accreditations. The role will be ‘customer’ facing and will require engagement with all UK Biobank Quality stakeholders. Your principal duties will include: Responding to all queries that come into the Quality inbox Promoting and monitoring compliance of company Policies and SOPs Supporting document control activities to ensure reviews are performed, change requests are considered and implemented, new versions are approved in a timely manner and version control is consistent Working with process owners and team leads to ensure training records are approved, maintained and remain appropriate Reviewing and approval of operational training Assisting with internal and external audits Assisting with investigating and reporting non-conformances and CAPAs Checking the implementation and effectiveness of CAPA framework Reviewing and monitoring supplier requests and input into SAGE Triaging and escalating critical supplier to appropriate stakeholder for approval Developing and running required routine and
ad-hoc
reports Working hours are 35 hours per week, Monday to Friday, hybrid working is available. Located in Greater Manchester (initially based in Stockport with a move to Manchester Science Park mid to late 2026).
Is this ‘You’?
Reporting to the wider Quality Team, you will have: Knowledge and understanding of QA systems, Quality Management tools and related processes Knowledge and experience in working to ISO 9001, 27001, 20387 and relevant UKAS standards A strong customer focus; able to form strong collaborative working relationships Excellent communication skills – written and verbal; able to design and produce reports and dashboards Qualifications in certified 9001/27001 requirements course Management system monitoring and reporting experience Experience of identifying, analyzing and resolving non-conformities Proficiency in using Microsoft suite Experience using eQMS software Our passion for diversity and equality means creating a work environment for all employees that is welcoming, respectful, engaging, and enriched with opportunities for personal and professional development.
What's on offer
We have a range of benefits here at UK Biobank, some of the highlights of those are: 26 days' annual leave (which increases with length of service) plus Bank Holidays Holiday buy scheme (buy up to 1 week of additional leave per year) A paid day off for your birthday (in addition to annual leave) Flexible (hybrid) working, including modern offices in Stockport (relocating to new office in Manchester Science Park in 2026) USS Pension Scheme which is a ‘hybrid’ defined benefit/defined contribution scheme Enhanced family leave (available from day 1 of employment) Cycle to work scheme Professional subscriptions reimbursement (where applicable) Free gym on site On site Canteen Subsidised lunches (£5.50 contribution per day when working on site) and refreshments Free car parking Employee discounts portal 20% Discount at EE Employee Assistance Programme Eye-care scheme Annual flu vaccination Life Assurance cover #LI-Hybrid The job advert closing date may change, so we recommend that if you are planning to apply that you do so without delay.
#J-18808-Ljbffr
Application Deadline:
26 January 2025 Department:
Quality Employment Type:
Permanent Location:
Cheadle Reporting To:
Nassr El-Faki Compensation:
£32,000 - £35,000 / year
Description
Where can you have a direct impact on health research happening across the globe? At UK Biobank, that’s where. UK Biobank is helping to pioneer new pathways in health, believing that people have the right to live longer and more fulfilling lives. We’re a team aiming to make a difference to millions of people on this planet - and an employer who cares passionately about the diverse range of professionals who have come together to drive our incredible journey. This role is pivotal to that journey.
Overview of the role
Due to expansion, we are hiring a Quality Officer to join our growing team. This role will be responsible for supporting the quality team and the wider organisation in the maintenance and continual improvement of all of UK Biobank’s quality and ISMS certifications and accreditations. The role will be ‘customer’ facing and will require engagement with all UK Biobank Quality stakeholders. Your principal duties will include: Responding to all queries that come into the Quality inbox Promoting and monitoring compliance of company Policies and SOPs Supporting document control activities to ensure reviews are performed, change requests are considered and implemented, new versions are approved in a timely manner and version control is consistent Working with process owners and team leads to ensure training records are approved, maintained and remain appropriate Reviewing and approval of operational training Assisting with internal and external audits Assisting with investigating and reporting non-conformances and CAPAs Checking the implementation and effectiveness of CAPA framework Reviewing and monitoring supplier requests and input into SAGE Triaging and escalating critical supplier to appropriate stakeholder for approval Developing and running required routine and
ad-hoc
reports Working hours are 35 hours per week, Monday to Friday, hybrid working is available. Located in Greater Manchester (initially based in Stockport with a move to Manchester Science Park mid to late 2026).
Is this ‘You’?
Reporting to the wider Quality Team, you will have: Knowledge and understanding of QA systems, Quality Management tools and related processes Knowledge and experience in working to ISO 9001, 27001, 20387 and relevant UKAS standards A strong customer focus; able to form strong collaborative working relationships Excellent communication skills – written and verbal; able to design and produce reports and dashboards Qualifications in certified 9001/27001 requirements course Management system monitoring and reporting experience Experience of identifying, analyzing and resolving non-conformities Proficiency in using Microsoft suite Experience using eQMS software Our passion for diversity and equality means creating a work environment for all employees that is welcoming, respectful, engaging, and enriched with opportunities for personal and professional development.
What's on offer
We have a range of benefits here at UK Biobank, some of the highlights of those are: 26 days' annual leave (which increases with length of service) plus Bank Holidays Holiday buy scheme (buy up to 1 week of additional leave per year) A paid day off for your birthday (in addition to annual leave) Flexible (hybrid) working, including modern offices in Stockport (relocating to new office in Manchester Science Park in 2026) USS Pension Scheme which is a ‘hybrid’ defined benefit/defined contribution scheme Enhanced family leave (available from day 1 of employment) Cycle to work scheme Professional subscriptions reimbursement (where applicable) Free gym on site On site Canteen Subsidised lunches (£5.50 contribution per day when working on site) and refreshments Free car parking Employee discounts portal 20% Discount at EE Employee Assistance Programme Eye-care scheme Annual flu vaccination Life Assurance cover #LI-Hybrid The job advert closing date may change, so we recommend that if you are planning to apply that you do so without delay.
#J-18808-Ljbffr
