Product Manager

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Full time
Location: Hemel Hempstead
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Job offered by: ontex
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Ontex is a leading international provider of disposable personal hygiene solutions for all generations. With a global team of around 7,500 employees, we develop, produce and distribute in about 100 countries through leading retailers and healthcare providers. Ontex was founded in Belgium in 1979 and is listed on Euronext Brussels. To reinforce our Commercial team, we are looking for a Product Manager. What is the scope of the job?

The Product Manager is part of the product development, sales & marketing team. The role is to assist and support the business with developing and implementing product/brand strategies and objectives through the development and marketing of retail and healthcare brands. The role covers both the retail industry and the healthcare industry for the United Kingdom and Ireland. Main stakeholders and problem solving

You will be working closely with the Key Account Manager, managing clients from a product development and marketing perspective. Work closely with the Technical Team to ensure product and packaging compliance and to provide product expertise to customers when necessary. Engage with the Category Manager to analyze the market using generalist market data, distributor and consumer panels (Nielsen, Kantar, etc.), qualitative and quantitative ad hoc research (consumer/shopper research, focus groups, panel tests, etc.) as well as retailer’s EPOS sales data to develop a clear understanding of market dynamics, unveil insights, and spot opportunities and weaknesses. Interface with production and planning to ensure products are launched on time. How complex are the situations I’m dealing with, and how do I solve problems?

Must be able to manage the mix of several product categories and a high number of SKUs. Internally, you will have to project manage complex projects involving cross-functional (often virtual) teams to deliver the end result on time and to budget. You need to be able to work under pressure and know how to manage client crises such as product recalls and product launches that are under severe time pressure and at minimal cost and complexity to the business. You need to understand and respect coherence in the market which sometimes could be tough since it could be in the opposite direction of some particular client requests, but be able to get the best fit for what we can produce. You need to be a recognized product champion understanding the product, the market, and consumer demands. Mission and Key Tasks

Product life cycle Management Tactical planning for a product or a range of products with the customer, including concept presentations to customers. Support the customer with Brand Management expertise, including NPD and packaging design ideas. Implementation of product and/or packaging specification changes and new product launches. Manage and process all packaging and product developments with all internal and external stakeholders. Support customers with the entire product life cycle to launch the right product on time. Use the systems and processes to communicate and cooperate with other departments both internally and externally to launch a product on time. Assist with the design and origination of packaging and printed materials; liaise with agencies, production sites, and printers. Check artwork and ensure deadlines are met. Responsible for implementing the packaging guidelines handbook. Marketing Assist customers with the development and execution of TTL marketing plans. Responsible for assisting customers with creating and maintaining all sales support material, including sample packs, POS, and editorial content. Background and Experience

Ideally, 1-3+ years in FMCG and/or Healthcare industry experience. Ideally, 3-5+ years of experience in Product Management/Development and/or Packaging Project Management and marketing. Language: Fluent English. Proficient in Microsoft Office applications, Outlook, Teams, Excel, etc. Organized and structured. Confidence in presenting. This is a customer-facing role and requires interaction and presentations to the customer either as part of a team or stand-alone. A sense of humor and the ability to work as part of a small but dynamic and dedicated team is essential. High level of business acumen & commercially aware of the decisions taken and the impact they could have. Bright enough to handle Business Strategy, to understand the bigger picture and be able to implement winning action plans. Strong interpersonal skills - Needs to be able to build and maintain relationships both internally with Ontex UK, the wider Ontex family, and with Ontex’s clients. Good communication skills. Diplomacy – be able to handle apparent conflicting interests. Influencing skills – will need to manage people and get buy-in without direct authority. Accuracy and getting it right first time are absolutely essential. Keep in touch with all market both on price and product to keep customers abreast of latest developments. Become an acknowledged expert on products, categories, and the grocery and healthcare environment. Assist with any ad hoc projects assigned by management. Experience in hygienic disposables markets would be an advantage. Experience in the private label/own brand would be an advantage. ontex.com Interested in your next step at Ontex? Do not hesitate to apply!

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