We take genuine pride in our friendly approach in Pre Assessment treating our patients with respect and honesty – a philosophy that is reflected in the outstanding level of care we deliver to our patients every day. The successful candidate will be responsible for co-coordinating the administrative, physical and psychological care of patients attending clinics for assessment. We are looking for a motivated and enthusiastic Health Care Coordinator to join our team. This post will play a crucial role in ensuring quality and safe care is maintained, whilst moving forward to meet the evolving needs of the service and population we serve. Main duties of the job
The main duties of the role are to ensure that the patient receives a high standard of care in the department. You will need: Good practical skills and organisational ability An understanding of the pivotal role Pre Assessment has in the inpatient pathway Ability to work on own initiative and as part of a team Working for our organisation
We are a small team located in the outpatients department. We work closely with our Anaesthetist colleagues and have good working relationships with all of the MDT members ensuring the patient’s pathway is seamless. Detailed job description and main responsibilities
Undertake assessment of identified patients through the triaging process ensuring fitness to proceed to surgery. Responsible for taking and recording basic observations. To locate, track and prepare skinny files. To provide assistance to medical and nursing staff as and when required. To take an active part in Pre Assessment meetings and discussions. To help maintain a high standard of patient care, remembering that we are often the first contact that patients and relatives have with the hospital. To prepare consulting rooms, clinics and trolleys. To assess patients that have been triaged as part of the POA process to ensure they are fit for admission. To make appointments and cancel appointments. To record patient attendances at clinic, entering data on the computerised Patient Administration System (PAS). To ensure patients who do not attend (DNA) are dealt with according to Trust guidelines. To print clinic lists and labels, filing forms and specimen bottles. Responsible for taking and recording basic observations. To notify the Medical services Transport Controller once patients are ready for collection. To ensure equipment and furniture is in good working order and to report loss, damage or need for replacement to the Senior Nurse. Person specification
Qualifications and Experience
Educated to GCSE level. Experience of working within a healthcare environment for 2 years. Have good administration and organisational skills. NVQ level III in Care or equivalent. Planning & Organisational Skills
Able to work independently. Ability to manage own workload. Able to manage time effectively and prioritise tasks. Communication
Effective communication skills - written and verbal. Courteous and polite. We are committed to equal opportunities in employment and offer a range of flexible working practices. Part-time and job share applications will be considered. Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. The RNOH operates a Smoke-Free Policy. Smoking is not permitted on any of the Trust’s premises (including the grounds that those premises are sited on) or in any Trust owned vehicle.
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