Enhancements paid for evenings and weekends
We are delighted to be launching a new service with local delivery partners to support individuals across Whitehaven and Copeland.
The 24/7 Community Mental Health Support Hub will transform the way mental health care is provided locally, by bringing together specialist health, social care, and community services in the heart of Whitehaven in West Cumbria.
This recruitment process is a joint venture between Homegroup and Everyturn, as part of a wider partnership project for the development of the 24/7 Community Mental Health Hub in Whitehaven.
We are looking for Case Workers to join this amazing new service, which is due to launch in January 2025. We seek resilient, compassionate individuals to work across our new Safe Haven and Crisis Support Team.
You will provide a safe and welcoming environment in person and over the phone for all clients, using de-escalation skills, active listening, and calm communication. You will support individuals in developing their knowledge, skills, and confidence to withstand future life challenges while maintaining good mental health and wellbeing, and liaising with appropriate services.
Please note that due to the nature of this role, it is essential that you live locally to Whitehaven and are able to travel across Copeland.
Main duties of the job
About the role Co-produce and support the individual to implement a crisis plan, relapse prevention, and other self-management tools such as Wellness Recovery Action Plan (WRAP), in partnership with the person, maintaining hope and optimism to support the individual in their recovery. Provide signposting and guidance, as well as support where appropriate to access services and resources they need. The amount and intensity of this support will vary depending on the person's needs, mental health, and life circumstances to ensure they are supported during their recovery. Develop knowledge of the local care pathways and local community knowledge (including cultural sensitivities) to meet service users' needs and support the individual's journey. Support people to develop lasting, independent peer-support networks beyond the Service to enable them to maintain their recovery. Manage documentation and time effectively, ensuring up-to-date and clear record-keeping in line with organisational policies, making best use of supervision, training, and staff development. Undertake any reasonable duties/responsibilities to meet the needs of the organisation. About you
Demonstrable experience of working 1:1 with service users with complex needs. Demonstrable experience working within Health, Social Care, or VCSE systems. Awareness of Health and Social Care systems. Awareness of national and local organisations and other resources that can support individuals to improve and maintain good mental health. Awareness of recovery in the context of mental health. Awareness of the effects of stigma and discrimination. Awareness of issues surrounding homelessness, financial inclusion, or substance misuse. What we offer in return
We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes about how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits: 30 days annual leave plus bank holidays (rising to 32 days at 5 years service) and the option to purchase or sell days. Enhanced pension. Wagestream - ability to release earnings, giving you instant access to your pay. Vitality Wellbeing Programme including Employee Assistance Programme, GP and priority physiotherapy access, and shopping discounts with the opportunity to sign up for a Blue Light Card. Enhanced life assurance scheme, payment being three times your annual salary. Plus, many more great benefits on offer. Here at Everyturn Mental Health, we champion equality, diversity, and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities. Person Specification
Qualifications
Demonstrable experience of working 1:1 with service users with complex needs. Demonstrable experience working within Health, Social Care, or VCSE systems. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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About the role Co-produce and support the individual to implement a crisis plan, relapse prevention, and other self-management tools such as Wellness Recovery Action Plan (WRAP), in partnership with the person, maintaining hope and optimism to support the individual in their recovery. Provide signposting and guidance, as well as support where appropriate to access services and resources they need. The amount and intensity of this support will vary depending on the person's needs, mental health, and life circumstances to ensure they are supported during their recovery. Develop knowledge of the local care pathways and local community knowledge (including cultural sensitivities) to meet service users' needs and support the individual's journey. Support people to develop lasting, independent peer-support networks beyond the Service to enable them to maintain their recovery. Manage documentation and time effectively, ensuring up-to-date and clear record-keeping in line with organisational policies, making best use of supervision, training, and staff development. Undertake any reasonable duties/responsibilities to meet the needs of the organisation. About you
Demonstrable experience of working 1:1 with service users with complex needs. Demonstrable experience working within Health, Social Care, or VCSE systems. Awareness of Health and Social Care systems. Awareness of national and local organisations and other resources that can support individuals to improve and maintain good mental health. Awareness of recovery in the context of mental health. Awareness of the effects of stigma and discrimination. Awareness of issues surrounding homelessness, financial inclusion, or substance misuse. What we offer in return
We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes about how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits: 30 days annual leave plus bank holidays (rising to 32 days at 5 years service) and the option to purchase or sell days. Enhanced pension. Wagestream - ability to release earnings, giving you instant access to your pay. Vitality Wellbeing Programme including Employee Assistance Programme, GP and priority physiotherapy access, and shopping discounts with the opportunity to sign up for a Blue Light Card. Enhanced life assurance scheme, payment being three times your annual salary. Plus, many more great benefits on offer. Here at Everyturn Mental Health, we champion equality, diversity, and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities. Person Specification
Qualifications
Demonstrable experience of working 1:1 with service users with complex needs. Demonstrable experience working within Health, Social Care, or VCSE systems. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr
