Job Description
Education Requirements:
A level and above preferred with strong commercial Microsoft product awareness. Experience Requirements:
3 years plus. Industry:
Services. Qualifications:
Microsoft and Networking preferred but not essential. Work Hours:
37.5 hours (no on call and extremely limited overtime). Main Duties and Responsibilities:
Administrate and maintain the network infrastructure and central servers on a day-to-day basis including hardware maintenance, cabling, communications, performance issues and data security, liaising with 3rd party service providers where necessary. Ensure network storage and performance levels are maintained at an optimum level. Ensure completion of daily server backups and perform periodic test restores. Maintain, support and develop all company business systems/software ensuring legal compliance. Investigate emerging technologies for business advantage. Monitor antivirus and firewall services reporting irregularities as required. Deliver new user training for both PC and laptop users. Ensure that asset registers are maintained for all IT equipment and software. Maintain and support business telephony systems liaising with 3rd party service providers as required. Maintain and support company data provision ensuring stability, reliability, security and performance. Assist with projects in respect to development, implementation, testing and implementation as directed by the Directors. Assist Directors with strategy, planning and putting in place contingencies. Provide end user support in all aspects related to the Company’s Systems, IT and Telephony equipment. Liaise with suppliers on the purchase of all licensing, hardware and software for all aspects of the Company’s IT and Telephony requirements. Ensure 3rd party SLA’s in respect to the company’s IT and Telephony services are met. General:
Promote and comply with the Group’s policies on equal opportunities and in line with the Equality Act 2010. Be responsible for improving your performance by participating in the Performance Appraisal process with your manager. Carry out such other duties which are consistent with the nature, responsibilities or as necessitated by the needs of the business. IT Abilities Required:
Proven experience in IT Systems / Network support including Cyber security, backend functionality, business systems implementation, fault recovery, hardware & software, setting up user access, Windows software, Mac and Office365 operating systems, server maintenance. Knowledge of Microsoft Windows Server, Microsoft Exchange and Microsoft Office Applications. Knowledge of internet technologies. Knowledge of anti-virus, anti-spam and anti-spyware software. Knowledge of hardware and software firewalls. Education / Tech Awareness:
Educated to ‘A’ level standard with a recognised qualification in one or more of the following: Microsoft Windows Server Microsoft Exchange Microsoft Office Routers/Firewall Desktop Support
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Education Requirements:
A level and above preferred with strong commercial Microsoft product awareness. Experience Requirements:
3 years plus. Industry:
Services. Qualifications:
Microsoft and Networking preferred but not essential. Work Hours:
37.5 hours (no on call and extremely limited overtime). Main Duties and Responsibilities:
Administrate and maintain the network infrastructure and central servers on a day-to-day basis including hardware maintenance, cabling, communications, performance issues and data security, liaising with 3rd party service providers where necessary. Ensure network storage and performance levels are maintained at an optimum level. Ensure completion of daily server backups and perform periodic test restores. Maintain, support and develop all company business systems/software ensuring legal compliance. Investigate emerging technologies for business advantage. Monitor antivirus and firewall services reporting irregularities as required. Deliver new user training for both PC and laptop users. Ensure that asset registers are maintained for all IT equipment and software. Maintain and support business telephony systems liaising with 3rd party service providers as required. Maintain and support company data provision ensuring stability, reliability, security and performance. Assist with projects in respect to development, implementation, testing and implementation as directed by the Directors. Assist Directors with strategy, planning and putting in place contingencies. Provide end user support in all aspects related to the Company’s Systems, IT and Telephony equipment. Liaise with suppliers on the purchase of all licensing, hardware and software for all aspects of the Company’s IT and Telephony requirements. Ensure 3rd party SLA’s in respect to the company’s IT and Telephony services are met. General:
Promote and comply with the Group’s policies on equal opportunities and in line with the Equality Act 2010. Be responsible for improving your performance by participating in the Performance Appraisal process with your manager. Carry out such other duties which are consistent with the nature, responsibilities or as necessitated by the needs of the business. IT Abilities Required:
Proven experience in IT Systems / Network support including Cyber security, backend functionality, business systems implementation, fault recovery, hardware & software, setting up user access, Windows software, Mac and Office365 operating systems, server maintenance. Knowledge of Microsoft Windows Server, Microsoft Exchange and Microsoft Office Applications. Knowledge of internet technologies. Knowledge of anti-virus, anti-spam and anti-spyware software. Knowledge of hardware and software firewalls. Education / Tech Awareness:
Educated to ‘A’ level standard with a recognised qualification in one or more of the following: Microsoft Windows Server Microsoft Exchange Microsoft Office Routers/Firewall Desktop Support
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