Northgate Practice are looking for a Medical Receptionist to join our team. You will provide a key service within the practice team and project a positive and friendly image to patients and other visitors, both in person and via the telephone.
Main duties of the job
Main Duties and Responsibilities: To ensure an effective and efficient Reception service is provided to patients and other visitors to the practice. Deal with all general enquiries, explain procedures and make new and follow-up appointments. Ensure that any problems not resolved by the end of a shift are communicated to fellow Receptionists. Explain Practice arrangements and formal requirements to patients. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate action. Liaise with GPs and carry out tasks requested by them. Action repeat prescriptions. Chaperone patients in consultations with GPs and Nurses as required (training will be provided). Be able to cover for colleagues who are on annual leave or off sick. Applicant must be able to work 8am starts and 6pm finishes. Exact working pattern to be discussed at interview. If you are shortlisted based on your CV, when invited for interview, you will be asked to confirm you can work 8am starts and 6pm finishes. About us
Northgate Practice is a practice with a list size of around 10,000 patients. We are based in a purpose built building in Aldridge, a suburb of Walsall. We have five partners, along with two salaried GPs, a full nursing team, administration and reception teams. We are a forward-thinking Practice and are looking for someone who can fit into this fast-paced, often demanding environment. Job responsibilities
The purpose of the role is to: Provide a key service within the practice team and project a positive and friendly image to patients and other visitors, both in person and on the telephone. Answer telephone calls from patients, taking a summary of their problem and allocating them to the most appropriate clinician. Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Undertake a variety of administrative duties to assist in the smooth running of the practice. Applicant MUST be able to work 8am starts and 6pm finishes. Along with CV application, please email Amy.Jose1@nhs.net a covering letter as to why you are a suitable candidate for this role. Person Specification
Qualifications
GCSE grade A to C (or equivalent) in English. Other
Pleasant personality. Ability to work as part of a team. Flexibility to cover annual leave and sickness. Experience
Please do not apply if you have no experience of either working in a GP practice or office setting. Experience of working in a GP Practice. Experience of EMIS Web. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Main Duties and Responsibilities: To ensure an effective and efficient Reception service is provided to patients and other visitors to the practice. Deal with all general enquiries, explain procedures and make new and follow-up appointments. Ensure that any problems not resolved by the end of a shift are communicated to fellow Receptionists. Explain Practice arrangements and formal requirements to patients. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate action. Liaise with GPs and carry out tasks requested by them. Action repeat prescriptions. Chaperone patients in consultations with GPs and Nurses as required (training will be provided). Be able to cover for colleagues who are on annual leave or off sick. Applicant must be able to work 8am starts and 6pm finishes. Exact working pattern to be discussed at interview. If you are shortlisted based on your CV, when invited for interview, you will be asked to confirm you can work 8am starts and 6pm finishes. About us
Northgate Practice is a practice with a list size of around 10,000 patients. We are based in a purpose built building in Aldridge, a suburb of Walsall. We have five partners, along with two salaried GPs, a full nursing team, administration and reception teams. We are a forward-thinking Practice and are looking for someone who can fit into this fast-paced, often demanding environment. Job responsibilities
The purpose of the role is to: Provide a key service within the practice team and project a positive and friendly image to patients and other visitors, both in person and on the telephone. Answer telephone calls from patients, taking a summary of their problem and allocating them to the most appropriate clinician. Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Undertake a variety of administrative duties to assist in the smooth running of the practice. Applicant MUST be able to work 8am starts and 6pm finishes. Along with CV application, please email Amy.Jose1@nhs.net a covering letter as to why you are a suitable candidate for this role. Person Specification
Qualifications
GCSE grade A to C (or equivalent) in English. Other
Pleasant personality. Ability to work as part of a team. Flexibility to cover annual leave and sickness. Experience
Please do not apply if you have no experience of either working in a GP practice or office setting. Experience of working in a GP Practice. Experience of EMIS Web. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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