We are looking for a motivated and enthusiastic individual to join the team at NHS Devon.
As the first point of contact for both internal and external individuals, the post holder will be the face of the organisation and ensure the effective coordination and running of the reception, as well as the overall management of the building with support from the Estates team.
Main duties of the job
Act as the first point of contact for the ICB reception by phone, email and face-to-face, dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to stakeholders and appropriate team members sensitively and autonomously, referring to others as appropriate. Managing the electronic diary for the meeting rooms, managing and coordinating event and theatre space including scheduling and handling payments. Be the main point of contact for health and safety within the ICB, including undertaking workplace assessments, risk assessments and training. Ensure that general office supply levels and the stationery store cupboard are maintained. Undertaking administrative duties such as photocopying, and sorting and prioritising all incoming mail and e-mail, distributing as appropriate. Working for our organisation
As an Integrated Care System (ICS), we recognise now more than ever that we can only provide the care that people really need by working together. Together for Devon therefore represents a partnership where health and care services work together with local communities to improve people's health, wellbeing and care. It aims to transform health and care services so they are clinically, socially and financially sustainable. Our vision is simple: equal chances for everyone in Devon to lead long, happy and healthy lives. To achieve this, we have set out six ambitions for the next five years that will help us transform services including: Effective and efficient care, embedding the Integrated Care Model, the Devon deal (a citizen-led approach to health and care), Children and young people, Digital Devon and ensuring Equality. About NHS Devon As part of the Devon ICS, NHS Devon Integrated Care Board is responsible for the majority of the county's NHS budget and develops a plan to improve people's health, deliver high-quality care and better value for money. The organisation is led by a diverse board, with an aim to improve people's lives in Devon wherever they live, to reduce health inequalities and make sure we can deliver these services for the long term. Detailed job description and main responsibilities
Please see the attached Job description and person specification for full details of the role and responsibilities. Person specification
Qualifications
Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience. Experience
Significant administrative or relevant experience including initiating and maintaining office systems. Experience in dealing with sensitive and confidential information. Knowledge of NHS issues. Understanding of Data Protection Act. Skills
Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access. Knowledge or experience of minute taking or note taking skills. Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/instructions to staff and service users. Ability to work effectively as part of a team. Understanding of and commitment to equality of opportunity and good working relationships. Time management skills with the ability to re-prioritise. Skills for supporting aspects of projects ensuring they meet financial targets. Advanced keyboard skills with a high degree of accuracy for minute taking and data input. Ability to work without supervision. Able to work on own initiative, organising and prioritising own and others’ workloads to changing and often tight deadlines. Training or experience of direct line management. Other skills
An ability to maintain confidentiality and trust. Professional, calm and efficient manner. Commitment to continuing professional development. Positive, flexible and pro-active approach to work. Able to work on own initiative, organising and prioritising own and others’ workloads to changing and often tight deadlines. Advanced keyboard skills with a high degree of accuracy for minute taking and data input. Employer certification / accreditation badges #J-18808-Ljbffr
Act as the first point of contact for the ICB reception by phone, email and face-to-face, dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to stakeholders and appropriate team members sensitively and autonomously, referring to others as appropriate. Managing the electronic diary for the meeting rooms, managing and coordinating event and theatre space including scheduling and handling payments. Be the main point of contact for health and safety within the ICB, including undertaking workplace assessments, risk assessments and training. Ensure that general office supply levels and the stationery store cupboard are maintained. Undertaking administrative duties such as photocopying, and sorting and prioritising all incoming mail and e-mail, distributing as appropriate. Working for our organisation
As an Integrated Care System (ICS), we recognise now more than ever that we can only provide the care that people really need by working together. Together for Devon therefore represents a partnership where health and care services work together with local communities to improve people's health, wellbeing and care. It aims to transform health and care services so they are clinically, socially and financially sustainable. Our vision is simple: equal chances for everyone in Devon to lead long, happy and healthy lives. To achieve this, we have set out six ambitions for the next five years that will help us transform services including: Effective and efficient care, embedding the Integrated Care Model, the Devon deal (a citizen-led approach to health and care), Children and young people, Digital Devon and ensuring Equality. About NHS Devon As part of the Devon ICS, NHS Devon Integrated Care Board is responsible for the majority of the county's NHS budget and develops a plan to improve people's health, deliver high-quality care and better value for money. The organisation is led by a diverse board, with an aim to improve people's lives in Devon wherever they live, to reduce health inequalities and make sure we can deliver these services for the long term. Detailed job description and main responsibilities
Please see the attached Job description and person specification for full details of the role and responsibilities. Person specification
Qualifications
Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience. Experience
Significant administrative or relevant experience including initiating and maintaining office systems. Experience in dealing with sensitive and confidential information. Knowledge of NHS issues. Understanding of Data Protection Act. Skills
Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access. Knowledge or experience of minute taking or note taking skills. Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/instructions to staff and service users. Ability to work effectively as part of a team. Understanding of and commitment to equality of opportunity and good working relationships. Time management skills with the ability to re-prioritise. Skills for supporting aspects of projects ensuring they meet financial targets. Advanced keyboard skills with a high degree of accuracy for minute taking and data input. Ability to work without supervision. Able to work on own initiative, organising and prioritising own and others’ workloads to changing and often tight deadlines. Training or experience of direct line management. Other skills
An ability to maintain confidentiality and trust. Professional, calm and efficient manner. Commitment to continuing professional development. Positive, flexible and pro-active approach to work. Able to work on own initiative, organising and prioritising own and others’ workloads to changing and often tight deadlines. Advanced keyboard skills with a high degree of accuracy for minute taking and data input. Employer certification / accreditation badges #J-18808-Ljbffr
