Careers with learndirect Senior Sales Manager
Contract type:
Full-time, Permanent Location:
Bournemouth, SouthWest BH2 Through education, people can transform their lives and reach career goals. learndirect has been empowering individuals to reach the height of their potential for many years, with a forward-thinking digital approach. As the UK’s leading online learning provider, we have helped millions of learners gain qualifications that have led to exciting careers. Our work is to empower, inspire, and transform lives through flexible education made accessible to all. Through partnerships with industry-leading providers in multiple sectors, learndirect has helped more than 4.5 million learners get the qualifications they need. With rapid expansion well underway, you could become a part of the online solution to educational needs. Job Purpose: As a Senior Sales Manager at learndirect, you will be responsible for leading and managing a team of sales professionals, driving sales strategies, and ensuring revenue growth. You will work on a shift basis to monitor sales performance. The successful candidate will be a dynamic, results-driven leader with a passion for sales and a strong ability to motivate and guide a faculty. You will play a pivotal role in achieving the company's sales objectives and maintaining customer satisfaction. Key Responsibilities and Accountabilities: Supervise a team of agents to answer inbound calls and make outbound calls to warm leads. Manage sales agents to deliver daily call and revenue KPIs. Ensure the business is always fully resourced. Manage call compliance within an agreed FCA framework. Provide clear, concise, and prompt information to potential learners following a TCF approach. Ensure the business sells the correct funding split across cash and credit sales. Act as a Duty Sales Manager on evenings and weekends on a rota basis. Organise staff rota and oversee team annual leave. Recruit, train, and manage a high-performing sales team. Set clear performance expectations and KPIs for sales representatives. Provide coaching, guidance, and support to team members to help them achieve their targets. Foster a positive and motivated sales culture within the team. Sales Strategy: Develop and implement effective sales strategies to meet and exceed revenue targets. Analyse market trends and customer needs to identify new opportunities and areas for growth. Collaborate with other departments to align strategies and maximize sales potential. Performance Monitoring: Regularly monitor sales team performance and track progress against targets. Analyse sales data to identify areas of improvement and take corrective actions. Prepare and present sales reports to senior management. Sales Training and Development: Provide ongoing training and professional development opportunities for the sales team. Stay updated on industry trends, best practices, and product knowledge to share with the team. Budget Management: Develop and manage the sales department budget efficiently. Ensure cost control and revenue optimization. Market Research: Stay informed about market competition and trends. Use market research to adapt strategies and identify areas for improvement. What we are looking for in you: Must be able to work on-site full-time from the Bournemouth office. +2 years Sales Manager experience. Previous sales experience, preferably in a contact center environment. Proven track record of hitting and exceeding sales targets. Ability to work under pressure and meet deadlines. Exceptional communication skills. Willingness to learn. A flexible team player with a can-do attitude. Why work with Us? Complete a funded course of your choice after your probation period. Excellent holiday allowance plus bank holidays. £50 Amazon thank you Voucher for your birthday. Company pension scheme. Refer a friend scheme. Inclusive culture and positive working environment. Staff social events. The salary range for this role is £45,000.00 - £60,000 per annum, depending on experience. We are an equal opportunity employer, always looking for the right talent based on merit for every position. learndirect believes passionately in including all employees equally in the learndirect culture and mission. We actively encourage diversity of thought and champion our talented individuals. Proposition:
Empowering people to reach their potential. Our Mission:
Removing barriers to enable a ‘learning lifestyle’. Our Vision:
To create the modern approach to learning. Our Values:
Working with PACE we strive to be: Passionate:
We show pride, enthusiasm, and dedication in everything that we do. Agile:
We positively embrace and respond quickly to change. Courageous:
We challenge the norm and create continuous improvement. Empowering:
We trust and inspire people to do their best.
#J-18808-Ljbffr
Contract type:
Full-time, Permanent Location:
Bournemouth, SouthWest BH2 Through education, people can transform their lives and reach career goals. learndirect has been empowering individuals to reach the height of their potential for many years, with a forward-thinking digital approach. As the UK’s leading online learning provider, we have helped millions of learners gain qualifications that have led to exciting careers. Our work is to empower, inspire, and transform lives through flexible education made accessible to all. Through partnerships with industry-leading providers in multiple sectors, learndirect has helped more than 4.5 million learners get the qualifications they need. With rapid expansion well underway, you could become a part of the online solution to educational needs. Job Purpose: As a Senior Sales Manager at learndirect, you will be responsible for leading and managing a team of sales professionals, driving sales strategies, and ensuring revenue growth. You will work on a shift basis to monitor sales performance. The successful candidate will be a dynamic, results-driven leader with a passion for sales and a strong ability to motivate and guide a faculty. You will play a pivotal role in achieving the company's sales objectives and maintaining customer satisfaction. Key Responsibilities and Accountabilities: Supervise a team of agents to answer inbound calls and make outbound calls to warm leads. Manage sales agents to deliver daily call and revenue KPIs. Ensure the business is always fully resourced. Manage call compliance within an agreed FCA framework. Provide clear, concise, and prompt information to potential learners following a TCF approach. Ensure the business sells the correct funding split across cash and credit sales. Act as a Duty Sales Manager on evenings and weekends on a rota basis. Organise staff rota and oversee team annual leave. Recruit, train, and manage a high-performing sales team. Set clear performance expectations and KPIs for sales representatives. Provide coaching, guidance, and support to team members to help them achieve their targets. Foster a positive and motivated sales culture within the team. Sales Strategy: Develop and implement effective sales strategies to meet and exceed revenue targets. Analyse market trends and customer needs to identify new opportunities and areas for growth. Collaborate with other departments to align strategies and maximize sales potential. Performance Monitoring: Regularly monitor sales team performance and track progress against targets. Analyse sales data to identify areas of improvement and take corrective actions. Prepare and present sales reports to senior management. Sales Training and Development: Provide ongoing training and professional development opportunities for the sales team. Stay updated on industry trends, best practices, and product knowledge to share with the team. Budget Management: Develop and manage the sales department budget efficiently. Ensure cost control and revenue optimization. Market Research: Stay informed about market competition and trends. Use market research to adapt strategies and identify areas for improvement. What we are looking for in you: Must be able to work on-site full-time from the Bournemouth office. +2 years Sales Manager experience. Previous sales experience, preferably in a contact center environment. Proven track record of hitting and exceeding sales targets. Ability to work under pressure and meet deadlines. Exceptional communication skills. Willingness to learn. A flexible team player with a can-do attitude. Why work with Us? Complete a funded course of your choice after your probation period. Excellent holiday allowance plus bank holidays. £50 Amazon thank you Voucher for your birthday. Company pension scheme. Refer a friend scheme. Inclusive culture and positive working environment. Staff social events. The salary range for this role is £45,000.00 - £60,000 per annum, depending on experience. We are an equal opportunity employer, always looking for the right talent based on merit for every position. learndirect believes passionately in including all employees equally in the learndirect culture and mission. We actively encourage diversity of thought and champion our talented individuals. Proposition:
Empowering people to reach their potential. Our Mission:
Removing barriers to enable a ‘learning lifestyle’. Our Vision:
To create the modern approach to learning. Our Values:
Working with PACE we strive to be: Passionate:
We show pride, enthusiasm, and dedication in everything that we do. Agile:
We positively embrace and respond quickly to change. Courageous:
We challenge the norm and create continuous improvement. Empowering:
We trust and inspire people to do their best.
#J-18808-Ljbffr
