Junior Systems Administrator - Intern
We are welcoming applications from students currently undertaking a sandwich year as part of their university degree program.
Must be a second-year undergraduate student on an industrial placement year course returning to study in Autumn 2026
Must have the right to work in the UK already in place
Available to start working full time from July 2025
Who We Are:
Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. For more than 25 years, our development teams have created some of the most critically acclaimed and commercially successful entertainment experiences, captivating and engaging audiences around the world.
The Challenge
Take-Two Interactive is seeking an aspiring Junior Systems Administrator to join their Support team as an intern. As a Junior Systems Administrator at Take-Two Interactive, you will support the wider support team in providing first line and second line support to end users, maintaining and configuring the local site hardware and applications, and will provide global infrastructure support. The successful candidate will be a key member of the Global Support team, responsible for providing outstanding customer service to our employees including c-level, corporate, creative and remote staff.
What You’ll Take On
Providing 1st / 2nd Line support to end users on site in London and remotely to corporate sites (especially EMEA) on all IT hardware and software issues.
Installing, configuring and maintaining IT hardware and software according to policies in place.
Troubleshooting and identifying the cause of hardware and software failures and providing corrective action to rectify the problem.
Identifying solutions which will reduce or eliminate the re-occurrence of hardware and software problems.
Ensuring email and other communication systems are operating properly, efficiently, and in accordance with corporate security.
Troubleshoot, repair, maintain, install and manage desktop, laptop and mobile computing devices.
Work with other technical teams to triage support tickets.
Assist in the development of and adhere to standardized hardware and software installation and support procedures.
Make suggestions for upgrades and timely replacement of hardware and software packages across the company.
Work alongside the Centralised Asset management team, assisting with their requests.
Provide support to other business units in the company as directed by IT management.
Ensure IT Issues are being resolved in a timely manner according to the policies in place.
Strong team player and proactive communicator with service-oriented attitude and customer focus.
A commitment to collaborative problem solving and customer service quality is essential.
What You Bring
Knowledge of Microsoft applications (including Windows 10/11, Office 365, Active Directory).
Knowledge of Mac hardware and OS/iOS (Including JAMF and ABM).
Knowledge of Okta and Zoom is advantageous.
Previous experience of ServiceNow is beneficial.
An understanding of ITIL processes.
Attention to detail and high degree of accuracy in recording and reporting.
Excellent communication skills with the ability to develop strong relationships internally and externally.
Ability to interact with end users to successfully resolve queries and problems.
Proven experience with translating technical jargon into plain English.
Ability to work independently, using own initiative.
Excellent customer service skills.
What We Offer You:
Great Company Culture.
Growth opportunities.
Work Hard, Play Hard environment.
Comprehensive Benefits.
Unique Perks.
Take-Two Interactive Software, Inc. is proud to be an equal opportunity employer, committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization.
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