Business Support - Information and Knowledge Management
Trowers & Hamlins is a City-led, international and national law firm with over 180 partners and 1000 staff. With offices across the UK, Middle East and Far East, our global footprint is further enhanced by our strategic partnership with Interlaw, which facilitates our management of multi-jurisdictional matters. We have leading practices in Corporate, Litigation, Tax, Banking and Finance, Real Estate, and Private Wealth.
We've always been proud of our natural commitment to equity, diversity, and inclusion and value the variety of our partnership. We are different, and we believe it is our people that make us unique. Our strategic direction is shaped by a desire to grow our business responsibly and sustainably, with the principles of ESG at its core, guiding the way we operate firmwide.
As an Information Officer, you will provide high-quality information services according to the needs of the firm and its clients. Your responsibilities will include:
Undertaking research, utilising a wide range of online and hard copy resources
Staffing the library enquiry desk, participating in the library's shift system to ensure cover between 8.30am - 6.00pm
Assisting with trainee and other new staff induction programmes
Providing training on research skills and online resources
Raising awareness of the service and collecting feedback, including attending practice area meetings
Liaising with Professional Support Lawyers on legal team knowledge requirements
Occasional visits to UK branch offices, with monthly visits to the London office for anchor days
Working on projects to further develop the service, as required
To succeed in this role, you'll need to have:
At least one year's experience in legal information, ideally in a law firm environment
Practical experience of undertaking research and familiarity with SharePoint
Ideally, someone who has achieved or is working towards an information qualification or similar
However, it is not all about experience and qualifications. We're looking for someone who has:
Strong organisational and time management skills
A flexible approach to working as part of a team
The ability to work to deadlines
A fast learner with the ability to hit the ground running
A proactive approach, able to work effectively with colleagues across the business at all levels
Our benefits include an annual bonus scheme, GPP Pension Scheme with Aviva, and Private Medical Insurance (currently with Vitality Health) after 6 months of employment, which includes discounted gym memberships, free cinema tickets, health assessments, and much more.
Trowers & Hamlins is an equal opportunities employer and values equity, diversity, and inclusion. All applications will be considered on merit and the applicant's suitability to meet the requirements of the role, treated equally irrespective of ethnicity, gender (including trans and non-binary), race, disability, religion, and sexual orientation.
If you require further information on any of our vacancies or would like to discuss any adjustments or additional support that you might need during the recruitment process or after the offer stage, please feel free to contact our recruitment team at recruit@trowers.com.
As part of our firm recruitment policy, our candidates are subject to employment screening background checks. These checks include personal details, education and employment history, professional qualifications, and credit and criminal checks as appropriate.
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