Assistant Director Housing Tenancy Management

Assistant Director Housing Tenancy Management London Borough of Hounslow Circa. £104,000 Hounslow is one of the most diverse boroughs in the country and our economy is one of the largest of any local authority area in the UK. As the gateway to London and the world, we are home to 288,000 people speaking 188 different languages. We boast a dynamic and entrepreneurial business community – from the headquarters of global brands to cutting edge start-ups. Home to a fast-growing creative sector, Hounslow’s businesses are leading the way in media, gaming and tech. And as a Council we are pioneering ambitious regeneration schemes and delivering new affordable homes in a challenging financial context. We are looking for an exceptional candidate who will lead, develop, and deliver a first class, modern, preventative and customer focused housing tenancy management services for our communities across our 16,000 homes. You will be able to work at scale and lead a service of 200 staff across tenancy management, overseeing: General needs housing Third party housing management arrangements Homeownership, shared owners, and leaseholder services Sheltered housing tenancy and management service including Linkline & Extra Care Housing adaptation and home improvement services Grounds maintenance, caretaking, cleaning, and concierge services Working with the Director of Housing, you will lead transformational change and be committed to understanding resident needs to improve tenant satisfaction, and crucially, help prepare the council for its upcoming inspection. For a confidential discussion about the role, contact Sunita Patel (07561 708023) or visit

this link . Closing date: 12 February 2025

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