Main area Administration Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Monday - Friday) Job ref 436-6903884
Employer Birmingham and Solihull Mental Health NHS Foundation Trust Employer type NHS Site Bishop Wilson Clinic Town Chelmsley Wood Salary £24,071 - £25,674 per annum, pro rata Salary period Yearly Closing 30/01/2025 23:59 Interview date 12/02/2025
Band 3 Team Administrator - Bishop Wilson Clinic
Please note that this post may close earlier than the indicated closing date if a sufficient number of applications are received. Job overview
We are seeking to appoint a Team Administrator to join our administration team within our SOLAR Service to provide support to our CAMHS SOLAR Service within Solihull. As a key member of the administration team this is a varied role involving all aspects of general administration duties, including supporting our Looked After Children's team and our reception team when required. The post holder will need to be well organised, able to multitask and possess excellent interpersonal skills. To provide a full range of comprehensive administrative support, including the monitoring, recording of data, and supporting with all elements of the Solar referral process as directed by the Support Service Manager/Referral Lead and to work in conjunction with other team members, ensuring administrative support is available to all members of the team. Along with ensuring reception is always covered especially during sick/annual leave. The successful candidate will be a consummate team player possessing excellent written and verbal skills with an eye for detail and demonstrate proficient keyboard/computer skills. It is essential that the applicant can work on their own initiative, can demonstrate effective organisational skills and the ability to prioritise workload and process enquiries in a confidential and timely manner. Main duties of the job
To provide a comprehensive range of administrative support to enable efficient referral co-ordination to the SOLAR team, along with administration support for our Looked After Children’s Team to ensure quality standards and targets are always met in order to deliver excellent patient care. To support and operate within the Team’s systems and act as part of a wider administration team. Working for our organisation
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation. Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you. Detailed job description and main responsibilities
For further information about the main responsibilities please view the attached job description and person specification. We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received. Person specification
Administration
Knowledge and experience in the use of all Microsoft packages Able to demonstrate effective communication both verbal and non-verbal Able to use own initiative Previous experience working in a healthcare environment Previous experience in client-facing organisations Working knowledge of RiO Knowledge of trust policies and procedures Experience in dealing with sensitive situations/information Our Trust is committed to treating individuals fairly and ensuring they have the same opportunities to fulfil their potential, even if this means doing things differently for different people sometimes. We are working hard to ensure our workforce reflects the diversity within Birmingham and Solihull and that our services meet the needs of all diverse service users and carers. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice, pre-employment checks will be undertaken before any appointment is confirmed. Please note, if applicable for your role, you will be required to cover the cost of your DBS certificate. This will be deducted from your salary over 3 months. You will also be required to sign up to the DBS Update Service before commencement with the Trust. All successful applicants will be required to complete the Trust’s induction programme. The Fundamental (Statutory and Mandatory) training will be in an e-learning format. You will be required to complete training modules online (approx. 9-14 hours depending on the post) by the end of your first week with us. If you are successful at the shortlisting stage of the recruitment process, we may contact you via email to advise you of the interview details. Please ensure you access your email account from which you applied regularly once the position has closed. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Please note that this post may close earlier than the indicated closing date if a sufficient number of applications are received. Job overview
We are seeking to appoint a Team Administrator to join our administration team within our SOLAR Service to provide support to our CAMHS SOLAR Service within Solihull. As a key member of the administration team this is a varied role involving all aspects of general administration duties, including supporting our Looked After Children's team and our reception team when required. The post holder will need to be well organised, able to multitask and possess excellent interpersonal skills. To provide a full range of comprehensive administrative support, including the monitoring, recording of data, and supporting with all elements of the Solar referral process as directed by the Support Service Manager/Referral Lead and to work in conjunction with other team members, ensuring administrative support is available to all members of the team. Along with ensuring reception is always covered especially during sick/annual leave. The successful candidate will be a consummate team player possessing excellent written and verbal skills with an eye for detail and demonstrate proficient keyboard/computer skills. It is essential that the applicant can work on their own initiative, can demonstrate effective organisational skills and the ability to prioritise workload and process enquiries in a confidential and timely manner. Main duties of the job
To provide a comprehensive range of administrative support to enable efficient referral co-ordination to the SOLAR team, along with administration support for our Looked After Children’s Team to ensure quality standards and targets are always met in order to deliver excellent patient care. To support and operate within the Team’s systems and act as part of a wider administration team. Working for our organisation
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation. Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you. Detailed job description and main responsibilities
For further information about the main responsibilities please view the attached job description and person specification. We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received. Person specification
Administration
Knowledge and experience in the use of all Microsoft packages Able to demonstrate effective communication both verbal and non-verbal Able to use own initiative Previous experience working in a healthcare environment Previous experience in client-facing organisations Working knowledge of RiO Knowledge of trust policies and procedures Experience in dealing with sensitive situations/information Our Trust is committed to treating individuals fairly and ensuring they have the same opportunities to fulfil their potential, even if this means doing things differently for different people sometimes. We are working hard to ensure our workforce reflects the diversity within Birmingham and Solihull and that our services meet the needs of all diverse service users and carers. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice, pre-employment checks will be undertaken before any appointment is confirmed. Please note, if applicable for your role, you will be required to cover the cost of your DBS certificate. This will be deducted from your salary over 3 months. You will also be required to sign up to the DBS Update Service before commencement with the Trust. All successful applicants will be required to complete the Trust’s induction programme. The Fundamental (Statutory and Mandatory) training will be in an e-learning format. You will be required to complete training modules online (approx. 9-14 hours depending on the post) by the end of your first week with us. If you are successful at the shortlisting stage of the recruitment process, we may contact you via email to advise you of the interview details. Please ensure you access your email account from which you applied regularly once the position has closed. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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