Safer Care Administrator

·
Full time
Location: Bromley
· ·
Main area: Safer Care

Grade: NHS AfC: Band 3

Contract: Permanent

Hours: Full time - 37.5 hours per week (09:00 - 17:00 hours)

Job ref: 848-BHC-013-25

Site: London South East Colleges, Orpington Campus

Town: Orpington

Salary: £28,622 - £30,225 Inc HCAS Per annum pro rata

Salary period: Yearly

Closing: 30/01/2025 23:59

Interview date: 20/02/2025

Bromley Healthcare, a community interest company, delivers a diverse range of services encompassing community nursing (e.g., district nursing, health visiting, specialist nursing) and therapy services catering to individuals across all age groups.

Working at Bromley Healthcare offers a fulfilling experience. Our distinctive service delivery approach and commitment to hearing every employee's voice ensure a gratifying career journey.

Job overview

Safer Care Administrator - Band 3

Full time - 37.5 hours per week (09:00 - 17:00 hours)

We are currently looking for an administrator to join our dynamic, friendly Safer Care Team to provide comprehensive administrative support. You will be joining a motivated team that is dedicated to ensuring the delivery of high quality, safe patient care.

The successful candidate needs to be computer literate, have excellent communication skills and be able to work under pressure. A key part of the role will be to provide support with embedding the new Local Risk Management system (RADAR) and supporting with implementing and embedding the Patient Safety Incident Response Framework (PSIRF).

Interviews to be held week commencing 17th Feb 2025

Main duties of the job

To provide comprehensive administrative support for the Safer Care Team, including diary management, minute taking and general administrative duties.

The administrator will be competent and confident in using Microsoft Office in their day to day work.

Detailed job description and main responsibilities

To manage the Safer Care Team diaries.

Assist in managing the Safer Care Team generic email boxes ensuring that the emails are read, actioned or where appropriate forwarded to the correct staff member.

Dealing with complex telephone queries and making decisions which require prioritising responses.

To provide comprehensive administrative support to the Safer Care Team including: typing or editing correspondence, proof reading documents, photocopying, managing telephone and email enquiries and taking accurate messages.

To provide support with implementing the new Local Risk Management system (RADAR) including booking meetings, writing minutes, setting up training sessions and venues.

To provide support with implementing Patient Safety Incident Response Framework (PSIRF) including booking meetings, writing minutes, setting up the training sessions and venues.

Creating and maintaining service specific databases/spreadsheets.

Assisting with the collection of data as required by the service using Local Risk Management System/EMIS.

Assist with gathering data using Local Risk Management System / EMIS for reports and drafting reports as required for the Safer Care team.

To assist in organising the working groups including pressure ulcer, Falls, End of Life and Frailty and Record Keeping.

To assist with organising adhoc meetings including booking meeting rooms, producing agendas and writing the minutes.

To assist in organising the quarterly Safer Care Team meetings.

To provide support in arranging Root Cause Analysis meetings with staff, patients/ relatives and to record minutes as required.

Person specification Qualifications

Educated to A-Level/ NVQ level 3 or equivalent.

Specific Skills

Well organised with excellent administrative skills.

Effective keyboard/IT skills, which include accurate recording skills.

Strong communication skills both written and over telephone.

Demonstrates clear understanding of the principles of confidentiality.

Workload management skills.

Experience

Experience of working in an administrative role alongside clinicians within a healthcare setting.

Experience of working independently and managing priorities.

Previous exposure to dealing with confidential information.

We are dedicated to caring for our service users and their loved ones, as well as ensuring the wellbeing of our colleagues. That's why we strongly encourage all colleagues to avail themselves of the Coronavirus vaccination.

At Bromley Healthcare, we are fully committed to fostering a diverse and inclusive culture where all colleagues feel supported, nurtured, and celebrated.

We welcome applicants with a disability. We are able to support reasonable adjustments throughout the interview process.

We eagerly anticipate welcoming you to a rewarding career with Bromley Healthcare. Please note that all offers of new employment with Bromley Healthcare are subject to a six-month probationary period.

Bromley Healthcare CIC is an NHS community provider and an integral part of the NHS family. This ensures that our staff remain under NHS Agenda for Change Terms and Conditions and are members of the NHS pension scheme (provided they are eligible).

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