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User Access Team Leader
Reference:
JAN20255431 Expiry date: 17:30, Tue, 11th Feb 2025 Location:
Darlington with hybrid working Salary:
From £30,000, up to £35,000 (Dependent on experience) Hours:
Full-time, 37.5 hours per week (Monday to Friday) Are you ready to lead a talented team at the forefront of IT security and user access management? We’re seeking a dedicated User Access Team Leader to join our Group IT team. If you're passionate about driving service excellence, embracing innovation, and ensuring compliance, this is the ideal role for you! As a User Access Team Leader you will: Oversee and directly manage a small, high-performing IAM team, collaborating across multiple sites. Drive compliance with Group IT Governance, Risk, and Compliance policies while processing user access requests. Perform annual and quarterly access reviews and ensure all IAM processes meet obligations. Identify opportunities to improve IAM processes, with a focus on automation and maturity. Foster continuous improvement and enhance the team’s efficiency and customer satisfaction. Provide coaching, training, and one-on-one development to team members. Join ZIGUP as a User Access Team Leader and enjoy some outstanding benefits: Annual leave:
24 days, rising to 26 with length of service, plus public holidays and an extra day off for your birthday! Pension:
Generous employer contributions of 5%. Financial Benefits:
Free life assurance, a save-as-you-earn scheme, a colleague referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers. Wellbeing & Lifestyle Services:
Access to a 24/7 GP service, mental health support, physiotherapy, and more. Motoring Benefits:
Exclusive employee vehicle-leasing schemes and discounted repairs. Wagestream:
A free financial wellbeing app for more control over your pay and savings. About you: Experience:
Demonstrated expertise in Identity and Access Management, IT Service Desk, or End User Support, including team leadership. Leadership:
Strong ability to motivate and develop a technical team in a fast-paced environment. Technical Skills:
Experience in ITIL-aligned service delivery and familiarity with implementing new processes and improvements. Communication:
Excellent written and verbal communication skills, with an eye for detail. Problem-Solving:
A proactive approach to tackling challenges and managing customer requests. Collaboration:
A team player who values collaborative working and can build strong relationships across teams. Coaching:
Proven experience in mentoring, coaching, and developing team members. About us: ZIGUP is a leading integrated mobility solutions provider, trusted by many of the UK's leading insurance and leasing companies, fleet operators, OEMs, and blue-chip corporates. Our Purpose?
Keeping customers moving, smarter. We are agile. We are experts. We are imaginative. We are reliable.
#J-18808-Ljbffr
Reference:
JAN20255431 Expiry date: 17:30, Tue, 11th Feb 2025 Location:
Darlington with hybrid working Salary:
From £30,000, up to £35,000 (Dependent on experience) Hours:
Full-time, 37.5 hours per week (Monday to Friday) Are you ready to lead a talented team at the forefront of IT security and user access management? We’re seeking a dedicated User Access Team Leader to join our Group IT team. If you're passionate about driving service excellence, embracing innovation, and ensuring compliance, this is the ideal role for you! As a User Access Team Leader you will: Oversee and directly manage a small, high-performing IAM team, collaborating across multiple sites. Drive compliance with Group IT Governance, Risk, and Compliance policies while processing user access requests. Perform annual and quarterly access reviews and ensure all IAM processes meet obligations. Identify opportunities to improve IAM processes, with a focus on automation and maturity. Foster continuous improvement and enhance the team’s efficiency and customer satisfaction. Provide coaching, training, and one-on-one development to team members. Join ZIGUP as a User Access Team Leader and enjoy some outstanding benefits: Annual leave:
24 days, rising to 26 with length of service, plus public holidays and an extra day off for your birthday! Pension:
Generous employer contributions of 5%. Financial Benefits:
Free life assurance, a save-as-you-earn scheme, a colleague referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers. Wellbeing & Lifestyle Services:
Access to a 24/7 GP service, mental health support, physiotherapy, and more. Motoring Benefits:
Exclusive employee vehicle-leasing schemes and discounted repairs. Wagestream:
A free financial wellbeing app for more control over your pay and savings. About you: Experience:
Demonstrated expertise in Identity and Access Management, IT Service Desk, or End User Support, including team leadership. Leadership:
Strong ability to motivate and develop a technical team in a fast-paced environment. Technical Skills:
Experience in ITIL-aligned service delivery and familiarity with implementing new processes and improvements. Communication:
Excellent written and verbal communication skills, with an eye for detail. Problem-Solving:
A proactive approach to tackling challenges and managing customer requests. Collaboration:
A team player who values collaborative working and can build strong relationships across teams. Coaching:
Proven experience in mentoring, coaching, and developing team members. About us: ZIGUP is a leading integrated mobility solutions provider, trusted by many of the UK's leading insurance and leasing companies, fleet operators, OEMs, and blue-chip corporates. Our Purpose?
Keeping customers moving, smarter. We are agile. We are experts. We are imaginative. We are reliable.
#J-18808-Ljbffr
