Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment, have strong communication skills, and enjoy helping people? If so, we have the perfect role for you!
As a Customer Communications Advisor/Officer, you will be: The first point of contact for customers, providing resolutions to enquiries via phone, email, and video appointments Tracking requests, processing payments, general administration Delivering exceptional customer care, maintaining professionalism and tact, even when under pressure
To be successful in the role, you will need: Previous customer service and administration experience Clear and effective communication skills, both written and verbal Strong listening skills with the ability to empathize and provide appropriate solutions Proven ability to handle challenging situations calmly and professionally Excellent IT skills, particularly with Microsoft Office packages Accurate and efficient keyboard skills
This is a temporary role for initially 4 months on a full-time basis working 37.5 hours per week, Monday to Friday. You'll be based in modern offices in Colwyn Bay, and starting on a salary of £12.80 per hour plus benefits.
If this sounds like the role for you, we’d love to hear from you!
#J-18808-Ljbffr
As a Customer Communications Advisor/Officer, you will be: The first point of contact for customers, providing resolutions to enquiries via phone, email, and video appointments Tracking requests, processing payments, general administration Delivering exceptional customer care, maintaining professionalism and tact, even when under pressure
To be successful in the role, you will need: Previous customer service and administration experience Clear and effective communication skills, both written and verbal Strong listening skills with the ability to empathize and provide appropriate solutions Proven ability to handle challenging situations calmly and professionally Excellent IT skills, particularly with Microsoft Office packages Accurate and efficient keyboard skills
This is a temporary role for initially 4 months on a full-time basis working 37.5 hours per week, Monday to Friday. You'll be based in modern offices in Colwyn Bay, and starting on a salary of £12.80 per hour plus benefits.
If this sounds like the role for you, we’d love to hear from you!
#J-18808-Ljbffr
