Europcar is looking for Customer Sales Administrator
You've probably heard of Europcar. You probably think we just rent cars at the airport. We do so much more!
Would you like to be part of the Europcar team? We are looking for Customer Sales Administrator at our Worcester location.
You will be working in a fast-paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world-class customer-facing service. You will also have sales targets to offer customers additional products to make their journey easier.
What we can offer you:
Competitive Basic Salary
Starting on 5.6/6 weeks holiday (including bank holidays)
Free on-site car parking
Enhanced Maternity and Adoption Leave
(subject to service and earning qualifications) Pension Discounted car hire rates across our network 20% discount on EE mobile phone contracts* Confidential legal and support service through BUPA Career progression and development *forms part of current non-contractual benefit offering What we are looking for: A full, valid clean driving licence, with a minimum of 4 years driving experience is required Car rental/sales experience desirable but not essential (training will be provided) Flexibility in your working hours, including availability during the day, evenings, and weekends - our locations can offer you a wide variety of shifts. Excellent communication and sales skills Able to work well in a team and in a fast-paced environment Main Responsibilities: Sell the Company's services and products to make our customers' journeys easier - working to specific targets Handle all telephone enquiries in a polite and helpful manner, adhering to the Company's telephone technique Provide a high level of Customer Service in all customer contact, recognising our Company's Customer Service standards and using your best ability to deliver total customer satisfaction. Organise the delivery and collection of vehicles to maximise service standards and minimise costs Source vehicles to meet customer bookings, working with the central fleet team and local branches Ensure the accurate completion of all vehicle documentation on the in-house rental system Organise repairs and warranty work to vehicles where necessary Accurately complete all fuel documentation daily and ensure competent members of staff receive fuel deliveries in accordance with relevant legislation Identify and report new business opportunities Why choose Europcar? We operate a wide range of vehicle mobility products including vehicle rental and car sharing services. We help businesses keep their people on the road in low-emission vehicles and we're adding more electric vehicles to our fleet every day. We supply the vans that are used to deliver your online shopping. And, we think most importantly, we provide a working environment for our colleagues that is flexible and nurtures their career ambitions. Everyone counts at Europcar. We are now building our operations for growth over the coming year. As part of a global organisation, we have big ambitions, and everyone who is part of our team can make a contribution to - and benefit from - our success. Joining the team of this market-leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development. If you believe you have what it takes to become a successful
Customer Sales Administrator
within Europcar, then please apply today!
#J-18808-Ljbffr
(subject to service and earning qualifications) Pension Discounted car hire rates across our network 20% discount on EE mobile phone contracts* Confidential legal and support service through BUPA Career progression and development *forms part of current non-contractual benefit offering What we are looking for: A full, valid clean driving licence, with a minimum of 4 years driving experience is required Car rental/sales experience desirable but not essential (training will be provided) Flexibility in your working hours, including availability during the day, evenings, and weekends - our locations can offer you a wide variety of shifts. Excellent communication and sales skills Able to work well in a team and in a fast-paced environment Main Responsibilities: Sell the Company's services and products to make our customers' journeys easier - working to specific targets Handle all telephone enquiries in a polite and helpful manner, adhering to the Company's telephone technique Provide a high level of Customer Service in all customer contact, recognising our Company's Customer Service standards and using your best ability to deliver total customer satisfaction. Organise the delivery and collection of vehicles to maximise service standards and minimise costs Source vehicles to meet customer bookings, working with the central fleet team and local branches Ensure the accurate completion of all vehicle documentation on the in-house rental system Organise repairs and warranty work to vehicles where necessary Accurately complete all fuel documentation daily and ensure competent members of staff receive fuel deliveries in accordance with relevant legislation Identify and report new business opportunities Why choose Europcar? We operate a wide range of vehicle mobility products including vehicle rental and car sharing services. We help businesses keep their people on the road in low-emission vehicles and we're adding more electric vehicles to our fleet every day. We supply the vans that are used to deliver your online shopping. And, we think most importantly, we provide a working environment for our colleagues that is flexible and nurtures their career ambitions. Everyone counts at Europcar. We are now building our operations for growth over the coming year. As part of a global organisation, we have big ambitions, and everyone who is part of our team can make a contribution to - and benefit from - our success. Joining the team of this market-leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development. If you believe you have what it takes to become a successful
Customer Sales Administrator
within Europcar, then please apply today!
#J-18808-Ljbffr
