At Anglian Home Improvements we are looking for
Sales Support Advisors
to support our
Sales Support Contact Centre
based in Norwich. The role is responsible for calling all prospective customers to follow up on our sales appointments and sits uniquely between having customer service skills and sales skills equally. The purpose of the Call Centre role is to engage with the prospective customer, either following a sales appointment, or to follow up their registered interest in our product arranging a sales appointment with a Sales Representative or to provide further information to the prospective customer for the Sales Support Agent to negotiate and complete the sale. The role
Developing and nurturing sales opportunities and negotiating a sale Engaging with prospective customers that we have already engaged with Negotiating a sale through outbound calls and overcoming objections Maximising opportunities from existing leads for business growth Achieving set sales performance targets through matching the right products and service to the prospective customer Maintaining up to date product knowledge Ensuring all databases and customer information is accurate, in line with GDPR and other statutory legislation What We Need
Proven success in a telesales role and the ability to be able to close a sale A passion for talking, rapport building and offering a great customer experience A proven track record of meeting and exceeding sales targets and providing an excellent customer experience. Determination to succeed, be focused and remain motivated Excellent communication skills to enhance sales values and conversion What We Offer
Competitive salary and generous performance bonus with up to £31,119 per annum earnings potential Paid time off to volunteer Shifts available Monday to Friday, with a weekend rotation Staff Benefits and Perks, such as 24hr remote access to a doctor, discounted gym memberships, a wide variety of retail and hospitality discounts Generous Staff Purchase Scheme 31 days holiday, increasing to 33 days after 2 years service Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
#J-18808-Ljbffr
Sales Support Advisors
to support our
Sales Support Contact Centre
based in Norwich. The role is responsible for calling all prospective customers to follow up on our sales appointments and sits uniquely between having customer service skills and sales skills equally. The purpose of the Call Centre role is to engage with the prospective customer, either following a sales appointment, or to follow up their registered interest in our product arranging a sales appointment with a Sales Representative or to provide further information to the prospective customer for the Sales Support Agent to negotiate and complete the sale. The role
Developing and nurturing sales opportunities and negotiating a sale Engaging with prospective customers that we have already engaged with Negotiating a sale through outbound calls and overcoming objections Maximising opportunities from existing leads for business growth Achieving set sales performance targets through matching the right products and service to the prospective customer Maintaining up to date product knowledge Ensuring all databases and customer information is accurate, in line with GDPR and other statutory legislation What We Need
Proven success in a telesales role and the ability to be able to close a sale A passion for talking, rapport building and offering a great customer experience A proven track record of meeting and exceeding sales targets and providing an excellent customer experience. Determination to succeed, be focused and remain motivated Excellent communication skills to enhance sales values and conversion What We Offer
Competitive salary and generous performance bonus with up to £31,119 per annum earnings potential Paid time off to volunteer Shifts available Monday to Friday, with a weekend rotation Staff Benefits and Perks, such as 24hr remote access to a doctor, discounted gym memberships, a wide variety of retail and hospitality discounts Generous Staff Purchase Scheme 31 days holiday, increasing to 33 days after 2 years service Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
#J-18808-Ljbffr
Industry:
Construction
Employees:
1,001-5,000
Annual Revenue:
$894.3M
Founded:
1966
Address:
37 Hurricane Way, Norwich, England, GB, NR6 6
A trading style of Anglian Windows Ltd, the company was established in 1966 and is renowned in the UK for being the market leader for high quality home improvements. From windows to doors, conservatories to garage conversions, rooftrim to driveways.We are also constantly involved with local charities and communities as well as various industry and environmental bodies. We aim to Raise the Standard for all our existing and potential customers whilst providing high quality customer service. We are proud to be a Feefo Trusted Merchant.
