Trainee Showroom Sales Designer

Hours: 30 core hours per week with a requirement to flex up to 42.5 per week to suit the needs of the business Putting people at the heart of what we do With more than 180 years’ trading experience, the Howarth Timber Group has grown to provide not only the widest range of products, but expertise, service and knowledge you can rely on. With a nationwide network of branches supplying timber, building and plumbing materials, kitchens, bathrooms and bedrooms and a dedicated manufacturing division supplying timber engineering services, the Howarth Timber Group is focused on providing market leading choice, quality, service and value. Built on a passion for service and people, we strive to set the highest standards in the quality of our products, in the continuity of supply and in every aspect of customer service and support. What does it mean to be a Howarth Timber Trainee Showroom Sales Designer? We are looking for a Trainee Showroom Sales Designer to join our busy kitchen, bedroom and bathroom showroom in Northwich. For this role, the Company will guarantee 30 core hours per week – specific hours and days to be negotiated. Please note, as and when required, you will be expected to work additional hours of up to 42.5 per week to suit the needs of the business. This may include some Saturday mornings. You will perform a variety of administrative tasks, including managing phones and e-mails, scheduling appointments and planning meetings. You will also be meeting and greeting customers and offering help and advice to ensure they have a great experience within our branch. You will be fully trained by the Company on the designing and pricing of customer kitchens and the preparation of and checking of quotations, processing sales and purchase orders, whilst ensuring the smooth running of customer projects. For this position, you should be able to use your organisational skills to manage your office space and your time effectively, as you will collaborate with clients and colleagues in an exciting and constantly evolving industry. You should also have excellent verbal and written communication skills. Ultimately, you will be able to support our Showroom Sales Manager to ensure our day-to-day showroom operations run smoothly. Training will be provided for the showroom products and design using ArtiCAD, as well as on all internal systems and customer finance software. Initial Trainee Showroom Sales Designer Role Responsibility Answer phone calls, provide information to callers Schedule appointments and update calendar Monitor design/sales funnel and update Written or verbal correspondence to leads provided, with branch information and/or invitations. Develop and maintain a filing system Create spreadsheets Greet and provide general support to showroom visitors Deal with customer complaints or issues calmly and efficiently/effectively Monitor schedules and deadlines Attend promotional showroom events (some will be out of normal office hours) Attend all training, both internal and external, deemed appropriate to the nature of the job role What are the requirements to become part of our team? A flair for interior design and a keen eye for detail Understanding of and experience in office operations Hands on experience with Microsoft Office, in particular Excel Excellent verbal and written communication skills Be comfortable dealing with people in a sales-based environment Strong organisational and time-management skills Full UK driving licence Why choose Howarth Timber & Building Supplies for your next role? Howarth Timber is a family-owned company valuing all colleagues, with a desire to provide colleague benefits that are truly valuable. Benefits include but are not limited to: Competitive salary, dependent on experience 31 days’ holiday, inclusive of Statutory Bank Holidays Opportunity to buy up to an additional 5 days’ annual leave or sell up to 3 days’ annual leave Length of service awards Cycle to work scheme Contributory pension scheme Death in service benefit Company sick pay Enhanced maternity and paternity pay Online Benefits Hub (inc discounts on gift cards, travel, cinema tickets, to name a few) Employee Assistance Programme, (24/7 helpline, counselling sessions, legal, debt and life management advice line) Generous colleague Merchant Branch discount Opportunity to participate in a volunteering role for one working day per year – fully paid by the Company Excellent training and development opportunities Job Type: Permanent Pay: £12.00-£12.50 per hour Expected hours: No less than 30 per week Additional pay: Bonus scheme Benefits: Additional leave Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Free flu jabs Free parking Health & wellbeing programme Paid volunteer time Referral programme Sick pay Store discount Schedule: Monday to Friday Weekend availability Work Location: In person Application deadline: 17/01/2025

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