TAMWORTH BOROUGH COUNCIL
NEIGHBOURHOODS
Housing Solutions Advisor
£24,294 - £26,421 per annum
Home working contract
37 hours per week
Permanent
We are looking for an enthusiastic individual to join our Housing Solutions team in delivering an excellent customer-focused housing and homeless prevention advice service.
With excellent communication and administrative skills, you will assist the Council in developing its vision for housing across all tenures and will work closely with colleagues and partners to apply a proactive, problem-solving approach to the administration of the housing register. You will be committed to partnership working and finding new solutions to housing problems.
You will need experience of working in a busy housing solutions role, within a housing or similar environment along with a good understanding of current housing issues and be committed to collaborative working towards shared goals. You will also need to demonstrate experience of delivering services that perform to a high standard in line with agreed goals.
Duties include:
Responding to all housing related and housing register enquiries, advising members of the public, other departments and outside agencies, with the aim of resolving problems at first point of enquiry.
Administering the Housing Register and associated functions, ensuring applications are screened, accurately assessed, banded and registered in line with agreed performance indicators.
Identifying households at risk of potential or threatened homelessness during screening and carry out follow-up activity in a customer-focused and timely fashion in line with agreed performance indicators.
This is a home working contract, and the majority of duties will be carried out at home; however, employees will be contractually required to attend site on two days per month for team meetings, 121 meetings, etc. Employees may also be required to attend a site for meetings, collaborative work or to undertake work-related activities. Site attendance will constitute no more than 40% of working time and includes the contractual 2 days per month.
Appointment will be subject to satisfactory references, right to work in the UK check, medical clearance and DBS check.
Closing date: 7 th
October 2024
Interviews week commencing 14 th
October 2024
Tamworth Borough Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks are required for relevant posts.
#J-18808-Ljbffr
NEIGHBOURHOODS
Housing Solutions Advisor
£24,294 - £26,421 per annum
Home working contract
37 hours per week
Permanent
We are looking for an enthusiastic individual to join our Housing Solutions team in delivering an excellent customer-focused housing and homeless prevention advice service.
With excellent communication and administrative skills, you will assist the Council in developing its vision for housing across all tenures and will work closely with colleagues and partners to apply a proactive, problem-solving approach to the administration of the housing register. You will be committed to partnership working and finding new solutions to housing problems.
You will need experience of working in a busy housing solutions role, within a housing or similar environment along with a good understanding of current housing issues and be committed to collaborative working towards shared goals. You will also need to demonstrate experience of delivering services that perform to a high standard in line with agreed goals.
Duties include:
Responding to all housing related and housing register enquiries, advising members of the public, other departments and outside agencies, with the aim of resolving problems at first point of enquiry.
Administering the Housing Register and associated functions, ensuring applications are screened, accurately assessed, banded and registered in line with agreed performance indicators.
Identifying households at risk of potential or threatened homelessness during screening and carry out follow-up activity in a customer-focused and timely fashion in line with agreed performance indicators.
This is a home working contract, and the majority of duties will be carried out at home; however, employees will be contractually required to attend site on two days per month for team meetings, 121 meetings, etc. Employees may also be required to attend a site for meetings, collaborative work or to undertake work-related activities. Site attendance will constitute no more than 40% of working time and includes the contractual 2 days per month.
Appointment will be subject to satisfactory references, right to work in the UK check, medical clearance and DBS check.
Closing date: 7 th
October 2024
Interviews week commencing 14 th
October 2024
Tamworth Borough Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks are required for relevant posts.
#J-18808-Ljbffr
