Engineer

Great companies start with great people! Citron is a people first organization. Our strength comes from our teams of professionally-trained and Citron Certified Technicians. Citron Hygiene is a service business specializing in hygiene, sanitation, and disinfection services for washrooms and common areas that meet the needs of commercial establishments and property managers. We have created a fun, inclusive, collaborative, and team-oriented culture. All departments work together to achieve company goals, with camaraderie and respect. We are committed to fostering a great culture because we value our internal talent and work hard to maintain an environment that provides opportunities to those who seek it out. Role Profile Our Engineers support the day-to-day management of servicing our customers, ensuring we deliver a high-quality service and experience. Reporting directly to the Regional Branch Management, the Engineer ensures all installations, removals, repairs & services are completed within the time frames of the customer care policy. They must adhere to all policies and procedures and meet operational targets and KPIs. Good health and safety practices are an essential part of this role. Key Responsibilities Operational support Customer service & quality assurance Health & safety compliance Repairing, maintaining, and installing various electrical products to BS7671 Standards (18th Edition) Mandatory Requirements NVQ level 3 or City & Guilds 2360/2330 part 1 & 2 City & Guilds 18th Edition (or willingness to take the necessary training) A full UK driving license held for at least 12 months Less than 6 penalty points and no IN or DD endorsements of less than five years City & Guilds 2391 inspection & testing is advantageous Successful applicants will be subject to an Enhanced Disclosure and Barring Service (DBS) check National travel may be required Patience – this role involves travelling during peak periods Comfortable working within the washroom environment for male, female, and unisex users Professional conduct is key to this role Citron Hygiene serves a wide range of customers across several sectors, including CQC (Care Quality Commissioned) registered service providers, such as care homes and nursing homes. The COVID-19 pandemic has significantly impacted these vulnerable populations. Under The Health and Social Care Act 2008 (Regulated Activities) (Amendment) (Coronavirus) Regulations 2021, any person entering the premises of a CQC registered service provider will need to be vaccinated unless exempt. It is desirable that candidates have received both doses of the Covid-19 vaccination. The above statements describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties as necessary. Reasonable accommodations may be made to enable individuals with disabilities throughout the recruitment process.

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