Primary Servicing Specialist

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Full time
Location: Watford
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Job offered by: Stellar Select
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Job Title:

Primary Servicing Specialist Location:

Watford Salary:

Between £26,000 and £32,000 depending on experience Hours:

Monday to Friday 9 am to 5:30 pm Benefits: Private Medical Healthcare Dental Scheme Additional half-day annual leave on your Birthday Annual leave purchase scheme Pension Scheme Perk box Free eye tests Christmas and Summer Social Events Top Performers Dinner each quarter Fresh fruit in the office 25 days holiday plus public and bank holidays About the Role: Are you currently working in Primary Servicing and would like to join a business where there is scope to develop and progress? This is the opportunity for you. Joining a specialist team, we have a new vacancy in the primary servicing team, servicing residential mortgage customers. Responsibilities: Manage calls, posts and emails within SLAs Check new account uploads Submit Bacs files and action any unpaid direct debits or payments Deal with cash allocation, ensuring funds are applied to the appropriate account Deal with servicing team banking including card/cash allocation, redemption, part settlement etc Scan title updates to files Action and apply redemptions and capital reduction funds to loans to redemption/completion Action all deeds of postponement, and easement requests to completion Dealing with E-DS1 uploads, payment holiday overpayments exit and refunds - credit arrears report Deal with solicitors missing title registration Deal with CRA returns (CAIS) Check and action accounts in credit at month-end Action the monthly consolidation refunds from the finance team Deal with any exceptions between Phoebus and Fusion Action on any Bank of England base rate changes or complaints Take calls from third parties to assist with the administration of their loans or queries Experience required: Experience in servicing residential mortgages is essential from a primary servicing or specialist servicing environment Well organised Able to work under pressure Good telephone skills and attention to detail For more information regarding the role of Primary Servicing Specialist please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC.

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