Role Overview :
As a Sales & Client Relations Assistant, you will provide essential support to the Senior Consultant, Brand & Business Manager, and Managing Director. You will have the opportunity to develop and manage your own client base, handling the entire sales and order process while ensuring a seamless and luxury experience that aligns with the brand's prestigious reputation. Key Responsibilities : Provide administrative and operational support to the Senior Consultant, Brand & Business Manager, and Managing Director. Develop and manage your own client base, overseeing the entire sales process from initial contact to final order, while fostering strong client relationships and loyalty. Maintain the highest standards in customer service, in-house administration, housekeeping, and the overall aesthetic within our Belgravia atelier. Convert prospective leads into active, loyal clients through exceptional service and attention to detail. Support the Managing Director with UHNW client orders, ensuring smooth execution and delivery. Collaborate closely with the atelier team to guarantee the smooth operation of the boutique and deliver a luxury customer experience. Remain calm under pressure and possess excellent written and verbal communication skills. Be ready to step in wherever needed, supporting various aspects of the sales and production process. What We’re Looking For : A genuine passion for luxury womenswear and a deep interest in the fashion and retail industry. Strong organizational skills with a keen eye for detail. Exceptional communication skills, both written and verbal. Ability to work efficiently under pressure while maintaining a professional demeanor. A proactive, positive attitude and the ability to collaborate effectively with team members. Previous experience in sales or customer service within the luxury retail sector is advantageous but not essential. A willingness to adapt and support in all aspects of the business as required. Package information & additional details Monday to Friday 10 am-6pm Benefits: 25 days annual leave Workplace pension Couture uniform provided Staff discount for employee and one nominated family member.
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As a Sales & Client Relations Assistant, you will provide essential support to the Senior Consultant, Brand & Business Manager, and Managing Director. You will have the opportunity to develop and manage your own client base, handling the entire sales and order process while ensuring a seamless and luxury experience that aligns with the brand's prestigious reputation. Key Responsibilities : Provide administrative and operational support to the Senior Consultant, Brand & Business Manager, and Managing Director. Develop and manage your own client base, overseeing the entire sales process from initial contact to final order, while fostering strong client relationships and loyalty. Maintain the highest standards in customer service, in-house administration, housekeeping, and the overall aesthetic within our Belgravia atelier. Convert prospective leads into active, loyal clients through exceptional service and attention to detail. Support the Managing Director with UHNW client orders, ensuring smooth execution and delivery. Collaborate closely with the atelier team to guarantee the smooth operation of the boutique and deliver a luxury customer experience. Remain calm under pressure and possess excellent written and verbal communication skills. Be ready to step in wherever needed, supporting various aspects of the sales and production process. What We’re Looking For : A genuine passion for luxury womenswear and a deep interest in the fashion and retail industry. Strong organizational skills with a keen eye for detail. Exceptional communication skills, both written and verbal. Ability to work efficiently under pressure while maintaining a professional demeanor. A proactive, positive attitude and the ability to collaborate effectively with team members. Previous experience in sales or customer service within the luxury retail sector is advantageous but not essential. A willingness to adapt and support in all aspects of the business as required. Package information & additional details Monday to Friday 10 am-6pm Benefits: 25 days annual leave Workplace pension Couture uniform provided Staff discount for employee and one nominated family member.
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