Systems Engineer

time left to apply End Date: January 27, 2025 (18 days left to apply) job requisition id JR101369 Within JCDecaux UK, the role of Systems Engineer (SE) provides the company with 3rd line technical resource delivering infrastructure solutions to both the IT department and any area of the business that uses technology. The role sits within the Infrastructure team, part of the Service Delivery function, and reports to the Head of Service Delivery (HSD). The role also aims to support more junior members of the Service Delivery function to ensure services are delivered in an appropriate way and is one of the two technical escalation points for the Service Desk Team Leader (SDTL). What you'll be doing... Purpose & Impact Within JCDecaux UK, the role of Systems Engineer (SE) provides the company with 3rd line technical resource delivering infrastructure solutions to both the IT department and any area of the business that uses technology. The role sits within the Infrastructure team, part of the Service Delivery function, and reports to the Head of Service Delivery (HSD). The role also aims to support more junior members of the Service Delivery function to ensure services are delivered in an appropriate way and is one of the two technical escalation points for the Service Desk Team Leader (SDTL). JCDecaux UK is a challenging and ever-evolving company where improvements to processes, systems, and working practices are continually strived for, and the role of SE is crucial to both the department and wider company’s success. Capabilities Technical Design, setup, manage, use and understanding of the following technologies: Hypervisors and hypervisor management environments (HyperV, VMware, Citrix, OpenStack, etc.) Operating systems (Windows, Linux, etc.) Networks and associated services (switches, firewalls, routers, DNS, DHCP, proxies, etc.) Storage services (disk arrays, storage controllers (ISCSI/FC), storage protocols (ISCSI, NFS, SAMBA, Object), tiering (disk, SSD, NVE)) Backup / Disaster Recovery (Locations and tiering (disk, tape, cloud), live server mirroring) Physical servers (vendor agnostic) Scripting (Perl, PowerShell, Python, etc.) Directory services and authentication (Active Directory, LDAP, Kerberos) Application deployment and release management Database deployment and configuration (MSSQL, MYSQL, etc.) Encryption and Public Key Infrastructure management Containerisation of services (Docker, etc.) Helpdesk systems (JitBit, Zendesk, etc.) A little bit about you... Personal Ability to listen, adapt and make suggestions Ability to persuade, to negotiate Languages: Fluency in English, French desirable Highly motivated and service oriented Strong organisational skills and attention to detail Strong communication skills (written and oral) Excellent analysis, testing and troubleshooting skills Qualifications Educated in a Business, IT or engineering related field or strong breadth and depth of relevant industry experience in 3rd line technical support CCNA or equivalent MCSA/MCSE or equivalent MHCA/MHCSA/MHCE or equivalent A little bit more about us... We believe in building a diverse and inclusive culture and positive employee experience. We are One Team, more than just ourselves. We are customer first, we understand, and help solve our customers’ problems. We Test & Learn, we are empowered to learn and grow, unafraid of change. We choose to care, we are committed to doing the right thing, the right way. It’s really important to us that we give as much to our colleagues as they give to us. Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves. We believe that diversity of thought, experience and background provides the platform for great creativity. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Many of our colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking. About our recruitment process…. You find or get sent this job advert, read it, and feel like you’d be a great addition to the JCD family. You send in your application to let us know you’re interested. We see your application, get excited, and give you a call. You’ll meet us twice, depending on the role prepare a presentation and we’ll get to know each other. You’ll begin your journey with us, we’re excited to support and develop you throughout your career. We’re JCDecaux, the world’s largest Digital Out-of-Home media business. You’ll have used or seen our products, services and communication channels, even if you didn’t realise it was us, because they’re at the heart of communities on high streets and major roads and in transport hubs, shopping malls and supermarkets across the country in more than 80 countries worldwide. Our communication channels help businesses grow and thrive, and help non-commercial organisations reach the widest possible audience for their important messages. Our talented team make all this happen, working in a wide variety of roles to connect brands and communities. We’re really proud that 50p in every £1 of revenue is reinvested into the communities we serve, so we can provide innovative, environmentally-responsible infrastructure and services designed to make cities better for everyone. This principle has been at the heart of our business from the beginning. If you join us, you will make a real difference.

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