Retail Security Officer
to ensure the safety and security of our properties and residents. You will be joining our
Facilities Management Team
based at
Stanley Square Shopping Centre
in Sale - 15mins outside Manchester City Centre.
Your role will involve monitoring premises, conducting regular patrols, responding to incidents, and maintaining detailed reports. You will need to be observant, reliable, and possess excellent communication skills. If you are committed to providing a secure environment and have a strong sense of responsibility, we would love to hear from you.
This is a
Permanent Role of x 24 hours per week
working a
3 x day week
which includes weekends plus the option of overtime to cover sickness, holidays, and additional event requirements on days, nights, and weekends.
Who we are
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work, and play.
We're a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.
Who we're looking for
We're looking for someone who, alongside the key criteria below, will sign up to our values of
Trust, Respect, Involve, Challenge, and Deliver Excellence
and will be determined to maintain the confidence of our clients and communities.
Key responsibilities will include:
Complete daily security tasks, including the use of client software and security CCTV systems in the control room as well as operating the telephone switchboard.
Carry out routine foot patrol along with locking and unlocking the shopping centre.
Take accurate notes to complete reports, logbook entries, and all relevant paperwork to a high standard - including reporting in detail any incidents occurring whilst on duty.
Liaise with local authorities including police, emergency healthcare services, or even fire extinguishers in case of an emergency.
Carry out weekly fire alarm testing and provide First Aid if necessary.
Key requirements:
Valid SIA Front Line or DS Licence * Essential
CCTV Licence * Essential
You will need to evidence your honesty and reliability and always maintain a sense of pride in your professionalism in delivering excellent customer service.
Be able to access, control, and manage a large crowd of people efficiently and quickly.
Full 5-year UK checkable work history.
Our offer
The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.
We welcome applications from all backgrounds - particularly from those who represent the communities we serve.
As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.
We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers:
Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans
Company Car/Car Allowance
Electric Vehicle Scheme
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