Team Manager – Print Management

The Company: My client specializes in large and complex projects in the print and communications market which allows them to deliver the best print solutions. The Role: • The Print Department is responsible for the account management, purchase & supply of customer print and corporate gifts. This category is growing quickly and a new recruit is required to join the team. • The role is a Management and technical role, and the successful applicant will need to demonstrate a record of managing a team and dealing with technical print production, as well as skills in both commercial and customer service. • Manage a team of Account Managers onsite and remote. • Liaise with all departments internally including sales, CSD, and finance. • Prepare reports and statistics for SMT. • Manage and liaise with the current print supply base while exploring all options. • Develop and grow key accounts, offering solutions across the whole print management category to improve profitability. • Resolve product-specific queries from direct customers and internal sources. • Any other duty as directed by management. Requirements: • Background in print production is required. • Experience in managing a team. • Experienced in the use of all Microsoft Office packages. • Exceptional eye for detail. • A team player with a desire to develop new skills and committed to personal and team development. • Track record in customer service and account growth. • A willingness to develop customer-facing skills is essential. • Confidence to be customer-facing if called upon.

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